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The Old Dairy Health Centre

19b Croxted Road, West Dulwich, London, SE21 8SZ · 020 87618070
Part of Croxted PCN in South East London ICB · Lambeth. NHS code G85706.

July 2026 at a glance

Routine appointments seen within 7 days

31.2%

England 58% · area 60% · small numbers

Routine appointments seen within 14 days

68.8%

England 77% · area 82% · small numbers

Urgent appointments seen the same day

67.9%

England 77% · area 80% · ▼ 6 pts on Jun 2026

Appointments in the month

2,087

349.6 per 1,000 of 5,970 registered patients (England 535.2)

This practice recorded fewer than 100 routine appointments in July 2026, so its percentages are unreliable and it is not ranked.

In July 2026 the practice recorded 16 routine appointments, of which 31.2% took place within 7 days of being booked, 27 points below the England figure. Of 277 appointments the practice classed as clinically urgent, 67.9% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 16

Same day 0%1 day 6%2 to 7 days 25%8 to 14 days 38%15 to 21 days 6%22 to 28 days 19%Over 28 days 6%

Urgent appointments 277

Same day 68%1 day 4%2 to 7 days 22%8 to 14 days 3%15 to 21 days 1%22 to 28 days 2%Over 28 days 0%

All appointments 2,087

Same day 18%1 day 7%2 to 7 days 30%8 to 14 days 30%15 to 21 days 8%22 to 28 days 4%Over 28 days 4%

Appointments with a GP 1,385

Same day 18%1 day 7%2 to 7 days 27%8 to 14 days 35%15 to 21 days 9%22 to 28 days 3%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	69.9%	60.1%
With a GP (rather than a nurse or other staff)	66.4%	44.5%
Same day, all appointment types	17.7%	44.7%
Missed by the patient (did not attend)	4.2%	4.3%
Appointments per 1,000 registered patients	349.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	16
General consultation, acute (urgent)	277
Planned clinics	8
Planned clinical procedures	403
Unplanned clinical activity	0
Clinical triage	468
Walk-in	0
Home and care home visits	7

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	–	–	73.9%	15.6%	1,875	314
July 2026	31.2%	68.8%	67.9%	17.7%	2,087	349.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Paxton Green Group Practice SE21 8AU	0.5 mi	68%	93%	98%
The Deerbrook Surgery SE27 9AW	0.6 mi	74%	93%	72%
Knights Hill Surgery Suite 1 SE27 0DF	0.7 mi	44%	69%	22%
Brockwell Park Surgery SE24 9AE	0.9 mi	26%	50%	95%
North Wood Group Practice SE19 3NY	1 mi	41%	57%	86%
Elm Lodge Surgery SE24 9HJ	1.1 mi	76%	85%	98%

More practices near SE21 8SZ · All practices in South East London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.