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Holmhurst Medical Centre

12 Thornton Side, Watercolour, Redhill, RH1 2NP · 01737 647070
Part of Redhill Phoenix PCN in Surrey and Sussex ICB · Reigate and Banstead. NHS code H81048.

July 2026 at a glance

Routine appointments seen within 7 days
23.9%
England 58% · area 58% · ▼ 4.7 pts on Jun 2026
Routine appointments seen within 14 days
33.5%
England 77% · area 76% · ▼ 2.6 pts on Jun 2026
Urgent appointments seen the same day
80.3%
England 77% · area 79% · ▼ 5.4 pts on Jun 2026
Appointments in the month
6,112
579.8 per 1,000 of 10,541 registered patients (England 535.2)

Ranked 5,396th of 5,703 practices in England for routine appointments within 7 days; 104th of 107 in Surrey and Sussex ICB; 3,044th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,077 routine appointments, of which 23.9% took place within 7 days of being booked, 34 points below the England figure. Of 1,297 appointments the practice classed as clinically urgent, 80.3% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,077

Same day 5%1 day 3%2 to 7 days 15%8 to 14 days 10%15 to 21 days 5%22 to 28 days 5%Over 28 days 56%

Urgent appointments 1,297

Same day 80%1 day 11%2 to 7 days 6%8 to 14 days 1%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 6,112

Same day 59%1 day 5%2 to 7 days 7%8 to 14 days 7%15 to 21 days 6%22 to 28 days 3%Over 28 days 13%

Appointments with a GP 4,202

Same day 75%1 day 3%2 to 7 days 4%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 15%

What the appointments were

MeasureThis practiceEngland
Face to face82.1%60.1%
With a GP (rather than a nurse or other staff)68.8%44.5%
Same day, all appointment types58.9%44.7%
Missed by the patient (did not attend)1.8%4.3%
Appointments per 1,000 registered patients579.8535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,077
General consultation, acute (urgent)1,297
Planned clinics435
Planned clinical procedures513
Unplanned clinical activity314
Clinical triage2,049
Walk-in0
Home and care home visits9

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202628.6%36.1%85.7%60.9%6,100578.3
July 202623.9%33.5%80.3%58.9%6,112579.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Hawthorns Surgery
RH1 1DT
1.2 mi71%88%85%
The House Partnership
RH1 1EB
1.3 mi46%75%91%
Woodlands Road Medical Centre
RH1 6EY
1.7 mi41%63%80%
The Wall House Surgery
RH2 9HG
2.5 mi62%73%92%
Pond Tail Surgery
RH9 8DY
3.8 mi36%62%80%
H830134 mi

More practices near RH1 2NP · All practices in Surrey and Sussex ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.