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The House Partnership
99 Station Road, Redhill, RH1 1EB · 01737 761201
Part of Care Collaborative (Redhill) PCN in Surrey and Sussex ICB · Reigate and Banstead. NHS code H81030.
July 2026 at a glance
Ranked 3,789th of 5,703 practices in England for routine appointments within 7 days; 65th of 107 in Surrey and Sussex ICB; 1,447th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,969 routine appointments, of which 46.2% took place within 7 days of being booked, 12 points below the England figure. Of 6,625 appointments the practice classed as clinically urgent, 90.9% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,969
Urgent appointments 6,625
All appointments 23,762
7 appointments had an unknown booking gap and are excluded.
Appointments with a GP 15,991
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 45% | 60.1% |
| With a GP (rather than a nurse or other staff) | 67.3% | 44.5% |
| Same day, all appointment types | 53.8% | 44.7% |
| Missed by the patient (did not attend) | 3.7% | 4.3% |
| Appointments per 1,000 registered patients | 606.1 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,968 |
| General consultation, acute (urgent) | 6,625 |
| Planned clinics | 5,033 |
| Planned clinical procedures | 2,347 |
| Unplanned clinical activity | 0 |
| Clinical triage | 5,981 |
| Walk-in | 0 |
| Home and care home visits | 85 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 64% | 79.4% | 91.8% | 53% | 24,814 | 631.9 |
| July 2026 | 46.2% | 74.9% | 90.9% | 53.8% | 23,769 | 606.1 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Hawthorns Surgery RH1 1DT | 0.1 mi | 71% | 88% | 85% |
| Woodlands Road Medical Centre RH1 6EY | 0.7 mi | 41% | 63% | 80% |
| Holmhurst Medical Centre RH1 2NP | 1.3 mi | 24% | 34% | 80% |
| The Wall House Surgery RH2 9HG | 1.4 mi | 62% | 73% | 92% |
| Heathcote Medical Centre KT20 5TH | 4.4 mi | 68% | 85% | 91% |
| Pond Tail Surgery RH9 8DY | 4.7 mi | 36% | 62% | 80% |
More practices near RH1 1EB · All practices in Surrey and Sussex ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.