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St James Medical Centre

189a St. James's Road, Croydon, CR0 2BZ · 020 86845353
Part of Croydon Link PCN in South West London ICB · Croydon. NHS code H83012.

July 2026 at a glance

Routine appointments seen within 7 days
49%
England 58% · area 61% · ▲ 2.6 pts on Jun 2026
Routine appointments seen within 14 days
62.8%
England 77% · area 82% · ▼ 0.3 pts on Jun 2026
Urgent appointments seen the same day
66%
England 77% · area 73% · ▼ 8.3 pts on Jun 2026
Appointments in the month
6,154
674.5 per 1,000 of 9,124 registered patients (England 535.2)

Ranked 3,544th of 5,703 practices in England for routine appointments within 7 days; 113th of 158 in South West London ICB; 4,285th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,250 routine appointments, of which 49% took place within 7 days of being booked, 9 points below the England figure. Of 1,035 appointments the practice classed as clinically urgent, 66% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,250

Same day 14%1 day 6%2 to 7 days 29%8 to 14 days 14%15 to 21 days 13%22 to 28 days 9%Over 28 days 16%

Urgent appointments 1,035

Same day 66%1 day 12%2 to 7 days 17%8 to 14 days 3%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 6,154

Same day 58%1 day 9%2 to 7 days 15%8 to 14 days 6%15 to 21 days 5%22 to 28 days 4%Over 28 days 4%

Appointments with a GP 3,743

Same day 75%1 day 4%2 to 7 days 9%8 to 14 days 3%15 to 21 days 3%22 to 28 days 3%Over 28 days 3%

What the appointments were

MeasureThis practiceEngland
Face to face49.8%60.1%
With a GP (rather than a nurse or other staff)60.8%44.5%
Same day, all appointment types58.3%44.7%
Missed by the patient (did not attend)3.9%4.3%
Appointments per 1,000 registered patients674.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,250
General consultation, acute (urgent)1,035
Planned clinics3
Planned clinical procedures420
Unplanned clinical activity0
Clinical triage2,073
Walk-in0
Home and care home visits4

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202646.4%63.1%74.3%61.6%6,075664.5
July 202649%62.8%66%58.3%6,154674.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Whitehorse Practice
CR0 2JJ
0.3 mi85%99%64%
Morland Road Surgery
CR0 6HA
0.4 mi55%81%63%
Greenside Group Practice
CR0 2UL
0.4 mi61%75%36%
East Croydon Medical Centre
CR0 6SD
0.5 mi36%54%37%
Selhurst Medical Centre
SE25 5QA
0.6 mi37%79%41%
Northway Road Surgery
CR0 6JJ
0.7 mi61%91%40%

More practices near CR0 2BZ · All practices in South West London ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.