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Whitehorse Practice
87 Whitehorse Road, Croydon, CR0 2JJ · 020 86841162
Part of Croydon GP Super Network PCN in South West London ICB · Croydon. NHS code H83034.
July 2026 at a glance
Ranked 690th of 5,703 practices in England for routine appointments within 7 days; 19th of 158 in South West London ICB; 4,436th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 596 routine appointments, of which 84.7% took place within 7 days of being booked, 27 points above the England figure. Of 421 appointments the practice classed as clinically urgent, 63.5% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 596
Urgent appointments 421
12 appointments had an unknown booking gap and are excluded.
All appointments 3,400
13 appointments had an unknown booking gap and are excluded.
Appointments with a GP 1,607
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 57.4% | 60.1% |
| With a GP (rather than a nurse or other staff) | 47.3% | 44.5% |
| Same day, all appointment types | 27.6% | 44.7% |
| Missed by the patient (did not attend) | 8.5% | 4.3% |
| Appointments per 1,000 registered patients | 497.2 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 563 |
| General consultation, acute (urgent) | 433 |
| Planned clinics | 1,246 |
| Planned clinical procedures | 736 |
| Unplanned clinical activity | 0 |
| Clinical triage | 45 |
| Walk-in | 0 |
| Home and care home visits | 48 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 84% | 96% | 70.2% | 30.7% | 3,673 | 535.2 |
| July 2026 | 84.7% | 98.5% | 63.5% | 27.6% | 3,413 | 497.2 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| St James Medical Centre CR0 2BZ | 0.3 mi | 49% | 63% | 66% |
| Greenside Group Practice CR0 2UL | 0.4 mi | 61% | 75% | 36% |
| Selhurst Medical Centre SE25 5QA | 0.4 mi | 37% | 79% | 41% |
| North Croydon Medical Centre CR7 7HQ | 0.6 mi | 60% | 85% | 53% |
| Eversley Medical Centre CR7 6AR | 0.6 mi | 77% | 95% | 88% |
| London Road Medical Practice CR7 6AR | 0.6 mi | 45% | 64% | 44% |
More practices near CR0 2JJ · All practices in South West London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.