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Friends Road Medical Practice
49-51 Friends Road, Croydon, CR0 1ED · 020 86880532
Part of Gpnet5 PCN in South West London ICB · Croydon. NHS code H83019.
July 2026 at a glance
Ranked 1,300th of 5,703 practices in England for routine appointments within 7 days; 43rd of 158 in South West London ICB; 3,858th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,618 routine appointments, of which 75.7% took place within 7 days of being booked, 18 points above the England figure. Of 617 appointments the practice classed as clinically urgent, 71.8% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,618
Urgent appointments 617
All appointments 3,617
Appointments with a GP 1,901
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 42.3% | 60.1% |
| With a GP (rather than a nurse or other staff) | 52.6% | 44.5% |
| Same day, all appointment types | 39.6% | 44.7% |
| Missed by the patient (did not attend) | 11.5% | 4.3% |
| Appointments per 1,000 registered patients | 499.1 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,479 |
| General consultation, acute (urgent) | 617 |
| Planned clinics | 0 |
| Planned clinical procedures | 30 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 148 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 74.8% | 88.5% | 70% | 40.8% | 3,729 | 507.8 |
| July 2026 | 75.7% | 89.4% | 71.8% | 39.6% | 3,617 | 499.1 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| East Croydon Medical Centre CR0 6SD | 0.4 mi | 36% | 54% | 37% |
| Birdhurst Medical Practice CR2 7DX | 0.4 mi | 87% | 94% | 90% |
| St James Medical Centre CR0 2BZ | 0.7 mi | 49% | 63% | 66% |
| Greenside Group Practice CR0 2UL | 0.7 mi | 61% | 75% | 36% |
| Morland Road Surgery CR0 6HA | 0.9 mi | 55% | 81% | 63% |
| Violet Lane Medical Practice CR0 4HN | 0.9 mi | 53% | 75% | 98% |
More practices near CR0 1ED · All practices in South West London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.