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Groves Medical Centre
171 Clarence Avenue, New Malden, KT3 3TX · 020 83366565
Part of New Malden & Worcester Park PCN in South West London ICB · Kingston upon Thames. NHS code H84016.
July 2026 at a glance
Ranked 5,358th of 5,703 practices in England for routine appointments within 7 days; 154th of 158 in South West London ICB; 4,935th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,890 routine appointments, of which 24.7% took place within 7 days of being booked, 33 points below the England figure. Of 1,184 appointments the practice classed as clinically urgent, 52.6% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,890
Urgent appointments 1,184
All appointments 6,962
19 appointments had an unknown booking gap and are excluded.
Appointments with a GP 3,715
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 56.2% | 60.1% |
| With a GP (rather than a nurse or other staff) | 53.4% | 44.5% |
| Same day, all appointment types | 31.7% | 44.7% |
| Missed by the patient (did not attend) | 5.6% | 4.3% |
| Appointments per 1,000 registered patients | 426.2 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,890 |
| General consultation, acute (urgent) | 1,184 |
| Planned clinics | 551 |
| Planned clinical procedures | 1,135 |
| Unplanned clinical activity | 87 |
| Clinical triage | 12 |
| Walk-in | 0 |
| Home and care home visits | 41 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 26.5% | 56.1% | 57.8% | 33.6% | 7,027 | 426.9 |
| July 2026 | 24.7% | 56% | 52.6% | 31.7% | 6,981 | 426.2 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Holmwood Corner Surgery KT3 6DR | 0.9 mi | 38% | 46% | 87% |
| Roselawn Surgery KT3 6AA | 0.9 mi | 49% | 92% | 89% |
| Fairhill Medical Practice KT2 7PX | 1 mi | 69% | 85% | 51% |
| Churchill Medical Centre KT2 6PG | 1.1 mi | 59% | 83% | 95% |
| Lambton Road Medical Practice SW20 0LW | 1.4 mi | 47% | 64% | 24% |
| West Barnes Surgery KT3 6JD | 1.5 mi | 47% | 70% | 90% |
More practices near KT3 3TX · All practices in South West London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.