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Richmond Lock Surgery
300 St. Margarets Road, Twickenham, TW1 1PS · 020 88922543
Part of East Twickenham PCN in South West London ICB · Richmond upon Thames. NHS code H84060.
July 2026 at a glance
Ranked 4,254th of 5,703 practices in England for routine appointments within 7 days; 126th of 158 in South West London ICB; 468th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,235 routine appointments, of which 41% took place within 7 days of being booked, 17 points below the England figure. Of 380 appointments the practice classed as clinically urgent, 96.3% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,235
Urgent appointments 380
All appointments 2,890
Appointments with a GP 2,101
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 67.1% | 60.1% |
| With a GP (rather than a nurse or other staff) | 72.7% | 44.5% |
| Same day, all appointment types | 27.1% | 44.7% |
| Missed by the patient (did not attend) | 3.6% | 4.3% |
| Appointments per 1,000 registered patients | 381.2 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,235 |
| General consultation, acute (urgent) | 380 |
| Planned clinics | 53 |
| Planned clinical procedures | 710 |
| Unplanned clinical activity | 4 |
| Clinical triage | 99 |
| Walk-in | 0 |
| Home and care home visits | 5 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 26.9% | 55.8% | 95.5% | 25.3% | 3,275 | 430.9 |
| July 2026 | 41% | 80.4% | 96.3% | 27.1% | 2,890 | 381.2 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| E85744 | 0.3 mi | – | – | – |
| E85007 | 0.4 mi | – | – | – |
| Twickenham Park Surgery TW1 2AR | 0.7 mi | 71% | 97% | 97% |
| Parkshot Medical Practice TW9 2RG | 0.9 mi | 25% | 79% | 94% |
| Paradise Road Surgery TW9 1SA | 1 mi | 65% | 92% | 91% |
| Vineyard Surgery TW10 6PP | 1.1 mi | 81% | 94% | 42% |
More practices near TW1 1PS · All practices in South West London ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.