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Orchid House Surgery

Ferndown Medical Centre, St. Marys Road, Ferndown, BH22 9HB · 01202 897000
Part of Wimborne & Ferndown PCN in Dorset ICB · Dorset. NHS code J81002.

July 2026 at a glance

Routine appointments seen within 7 days

48.1%

England 58% · area 39% · ▼ 1.1 pts on Jun 2026

Routine appointments seen within 14 days

83.4%

England 77% · area 59% · ▼ 0.4 pts on Jun 2026

Urgent appointments seen the same day

66.8%

England 77% · area 71% · ▲ 0.1 pts on Jun 2026

Appointments in the month

6,917

800.1 per 1,000 of 8,645 registered patients (England 535.2)

Ranked 3,606th of 5,703 practices in England for routine appointments within 7 days; 16th of 66 in Dorset ICB; 4,246th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,365 routine appointments, of which 48.1% took place within 7 days of being booked, 10 points below the England figure. Of 713 appointments the practice classed as clinically urgent, 66.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,365

Same day 27%1 day 5%2 to 7 days 16%8 to 14 days 35%15 to 21 days 11%22 to 28 days 4%Over 28 days 1%

Urgent appointments 713

Same day 67%1 day 8%2 to 7 days 12%8 to 14 days 8%15 to 21 days 3%22 to 28 days 2%Over 28 days 1%

All appointments 6,916

Same day 45%1 day 5%2 to 7 days 13%8 to 14 days 14%15 to 21 days 10%22 to 28 days 8%Over 28 days 4%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,056

Same day 58%1 day 5%2 to 7 days 13%8 to 14 days 17%15 to 21 days 5%22 to 28 days 2%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	63.7%	60.1%
With a GP (rather than a nurse or other staff)	44.2%	44.5%
Same day, all appointment types	45.4%	44.7%
Missed by the patient (did not attend)	2.4%	4.3%
Appointments per 1,000 registered patients	800.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,365
General consultation, acute (urgent)	713
Planned clinics	530
Planned clinical procedures	1,739
Unplanned clinical activity	0
Clinical triage	2,003
Walk-in	0
Home and care home visits	189

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	49.2%	83.8%	66.7%	47.2%	6,798	784.7
July 2026	48.1%	83.4%	66.8%	45.4%	6,917	800.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Penny's Hill Practice BH22 9HB	0 mi	65%	81%	–
The Barcellos Family Practice BH22 8AZ	1.1 mi	87%	96%	79%
West Moors Village Surgery BH22 0JB	1.6 mi	48%	60%	58%
Kinson Road Medical Centre BH10 5EY	2.4 mi	74%	92%	92%
James Fisher Medical Centre BH9 3LQ	3.2 mi	28%	49%	95%
Moordown Medical Centre BH9 2XF	3.3 mi	12%	20%	62%

More practices near BH22 9HB · All practices in Dorset ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.