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West Moors Village Surgery

Vernon House, 164 Station Road, West Moors, Ferndown, BH22 0JB · 01202 865800
Part of Crane Valley PCN in Dorset ICB · Dorset. NHS code J81022.

July 2026 at a glance

Routine appointments seen within 7 days

47.5%

England 58% · area 39% · ▲ 1.1 pts on Jun 2026

Routine appointments seen within 14 days

60.3%

England 77% · area 59% · ▼ 2.6 pts on Jun 2026

Urgent appointments seen the same day

57.8%

England 77% · area 71% · ▲ 6.6 pts on Jun 2026

Appointments in the month

3,264

609.8 per 1,000 of 5,353 registered patients (England 535.2)

Ranked 3,676th of 5,703 practices in England for routine appointments within 7 days; 19th of 66 in Dorset ICB; 4,731st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,538 routine appointments, of which 47.5% took place within 7 days of being booked, 11 points below the England figure. Of 232 appointments the practice classed as clinically urgent, 57.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,538

Same day 13%1 day 7%2 to 7 days 27%8 to 14 days 13%15 to 21 days 12%22 to 28 days 11%Over 28 days 16%

Urgent appointments 232

Same day 58%1 day 5%2 to 7 days 18%8 to 14 days 5%15 to 21 days 6%22 to 28 days 2%Over 28 days 6%

All appointments 3,264

Same day 32%1 day 9%2 to 7 days 25%8 to 14 days 10%15 to 21 days 8%22 to 28 days 7%Over 28 days 10%

Appointments with a GP 974

Same day 20%1 day 7%2 to 7 days 19%8 to 14 days 9%15 to 21 days 14%22 to 28 days 15%Over 28 days 17%

What the appointments were

Measure	This practice	England
Face to face	67.2%	60.1%
With a GP (rather than a nurse or other staff)	29.8%	44.5%
Same day, all appointment types	32.3%	44.7%
Missed by the patient (did not attend)	4%	4.3%
Appointments per 1,000 registered patients	609.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,538
General consultation, acute (urgent)	232
Planned clinics	77
Planned clinical procedures	436
Unplanned clinical activity	0
Clinical triage	801
Walk-in	0
Home and care home visits	15

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	46.4%	62.9%	51.2%	32.7%	3,301	614.5
July 2026	47.5%	60.3%	57.8%	32.3%	3,264	609.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Barcellos Family Practice BH22 8AZ	1.3 mi	87%	96%	79%
Orchid House Surgery BH22 9HB	1.6 mi	48%	83%	67%
Penny's Hill Practice BH22 9HB	1.6 mi	65%	81%	–
Kinson Road Medical Centre BH10 5EY	4 mi	74%	92%	92%
The Verwood Surgery BH31 7PY	4 mi	28%	42%	60%
The Quarter Jack Surgery BH21 1AP	4.5 mi	42%	54%	53%

More practices near BH22 0JB · All practices in Dorset ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.