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West End Road Surgery
62 West End Road, Southampton, SO18 6TG · 02380 449162
Part of Southampton Bitterne PCN in Hampshire and Isle of Wight ICB · Southampton. NHS code J82040.
July 2026 at a glance
Ranked 136th of 5,703 practices in England for routine appointments within 7 days; 2nd of 131 in Hampshire and Isle of Wight ICB; 2,770th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 5,747 routine appointments, of which 95.5% took place within 7 days of being booked, 37 points above the England figure. Of 279 appointments the practice classed as clinically urgent, 82.4% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 5,747
Urgent appointments 279
All appointments 8,628
Appointments with a GP 3,661
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 76.8% | 60.1% |
| With a GP (rather than a nurse or other staff) | 42.4% | 44.5% |
| Same day, all appointment types | 52% | 44.7% |
| Missed by the patient (did not attend) | 6.2% | 4.3% |
| Appointments per 1,000 registered patients | 465.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 5,747 |
| General consultation, acute (urgent) | 279 |
| Planned clinics | 429 |
| Planned clinical procedures | 1,626 |
| Unplanned clinical activity | 41 |
| Clinical triage | 149 |
| Walk-in | 0 |
| Home and care home visits | 142 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 95.2% | 99.2% | 87.9% | 54.8% | 8,063 | 434.7 |
| July 2026 | 95.5% | 98.8% | 82.4% | 52% | 8,628 | 465.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| The Peartree Practice SO19 0HS | 1.4 mi | 64% | 83% | 94% |
| St. Peters Surgery SO19 9RL | 1.4 mi | 23% | 92% | 94% |
| Woolston and Chartwell Partnership SO19 9AL | 1.5 mi | 43% | 59% | 51% |
| Old Fire Station Surgery SO19 9AN | 1.5 mi | 43% | 54% | 5% |
| Homeless Healthcare Team SO14 0LT | 1.6 mi | 94% | 99% | 25% |
| Stoneham Lane Surgery SO16 2JA | 1.8 mi | 24% | 35% | 91% |
More practices near SO18 6TG · All practices in Hampshire and Isle of Wight ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.