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HomeHampshire and Isle of Wight ICB › Woolston and Chartwell Partnership

Woolston and Chartwell Partnership

The Woolston Lodge Surgery, 66 Portsmouth Road, Weston, Southampton, SO19 9AL · 023 80446733
Part of Southampton Woolston & Townhill PCN in Hampshire and Isle of Wight ICB · Southampton. NHS code J82076.

July 2026 at a glance

Routine appointments seen within 7 days
42.5%
England 58% · area 56% · ▼ 4.3 pts on Jun 2026
Routine appointments seen within 14 days
59%
England 77% · area 72% · ▼ 0.7 pts on Jun 2026
Urgent appointments seen the same day
50.6%
England 77% · area 81% · no change on Jun 2026
Appointments in the month
14,326
656.7 per 1,000 of 21,814 registered patients (England 535.2)

Ranked 4,117th of 5,703 practices in England for routine appointments within 7 days; 86th of 131 in Hampshire and Isle of Wight ICB; 5,002nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 918 routine appointments, of which 42.5% took place within 7 days of being booked, 16 points below the England figure. Of 3,843 appointments the practice classed as clinically urgent, 50.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 918

Same day 20%1 day 6%2 to 7 days 17%8 to 14 days 17%15 to 21 days 14%22 to 28 days 19%Over 28 days 9%

3 appointments had an unknown booking gap and are excluded.

Urgent appointments 3,843

Same day 51%1 day 9%2 to 7 days 15%8 to 14 days 7%15 to 21 days 5%22 to 28 days 10%Over 28 days 4%

All appointments 14,304

Same day 53%1 day 6%2 to 7 days 10%8 to 14 days 7%15 to 21 days 7%22 to 28 days 9%Over 28 days 8%

22 appointments had an unknown booking gap and are excluded.

Appointments with a GP 6,203

Same day 63%1 day 4%2 to 7 days 9%8 to 14 days 6%15 to 21 days 5%22 to 28 days 9%Over 28 days 4%

What the appointments were

MeasureThis practiceEngland
Face to face48.9%60.1%
With a GP (rather than a nurse or other staff)43.3%44.5%
Same day, all appointment types53.3%44.7%
Missed by the patient (did not attend)3%4.3%
Appointments per 1,000 registered patients656.7535.2
Appointment type (as recorded by the practice)Count
General consultation, routine921
General consultation, acute (urgent)3,843
Planned clinics1,774
Planned clinical procedures1,996
Unplanned clinical activity73
Clinical triage2,780
Walk-in0
Home and care home visits275

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202646.8%59.7%50.6%53%14,043641.9
July 202642.5%59%50.6%53.3%14,326656.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
St. Peters Surgery
SO19 9RL
0.1 mi23%92%94%
Old Fire Station Surgery
SO19 9AN
0.2 mi43%54%5%
Living Well Partnership
SO19 9GH
0.6 mi75%99%94%
Southampton Sea City Partnership
SO14 1LT
1.2 mi68%77%66%
West End Road Surgery
SO18 6TG
1.5 mi96%99%82%
The Peartree Practice
SO19 0HS
1.5 mi64%83%94%

More practices near SO19 9AL · All practices in Hampshire and Isle of Wight ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.