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HomeBath and North East Somerset, Swindon and Wiltshire ICB › The Tolsey Surgery

The Tolsey Surgery

High Street, Sherston, Malmesbury, SN16 0LQ · 01666 840270
Part of North Wilts Border PCN in Bath and North East Somerset, Swindon and Wiltshire ICB · Wiltshire. NHS code J83618.

July 2026 at a glance

Routine appointments seen within 7 days
32.7%
England 58% · area 52% · ▲ 4.4 pts on Jun 2026
Routine appointments seen within 14 days
58.3%
England 77% · area 72% · ▲ 0.4 pts on Jun 2026
Urgent appointments seen the same day
89.2%
England 77% · area 80% · ▲ 3.7 pts on Jun 2026
Appointments in the month
2,148
643.7 per 1,000 of 3,337 registered patients (England 535.2)

Ranked 4,914th of 5,703 practices in England for routine appointments within 7 days; 57th of 75 in Bath and North East Somerset, Swindon and Wiltshire ICB; 1,738th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 541 routine appointments, of which 32.7% took place within 7 days of being booked, 25 points below the England figure. Of 706 appointments the practice classed as clinically urgent, 89.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 541

Same day 8%1 day 4%2 to 7 days 20%8 to 14 days 26%15 to 21 days 9%22 to 28 days 9%Over 28 days 23%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 706

Same day 89%1 day 3%2 to 7 days 5%8 to 14 days 2%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,147

Same day 41%1 day 5%2 to 7 days 15%8 to 14 days 15%15 to 21 days 6%22 to 28 days 5%Over 28 days 13%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,115

Same day 61%1 day 4%2 to 7 days 8%8 to 14 days 10%15 to 21 days 3%22 to 28 days 3%Over 28 days 10%

What the appointments were

MeasureThis practiceEngland
Face to face53.2%60.1%
With a GP (rather than a nurse or other staff)52%44.5%
Same day, all appointment types41.1%44.7%
Missed by the patient (did not attend)2.5%4.3%
Appointments per 1,000 registered patients643.7535.2
Appointment type (as recorded by the practice)Count
General consultation, routine542
General consultation, acute (urgent)706
Planned clinics298
Planned clinical procedures262
Unplanned clinical activity0
Clinical triage202
Walk-in0
Home and care home visits18

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202628.3%57.9%85.5%40.5%2,302687.6
July 202632.7%58.3%89.2%41.1%2,148643.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Malmesbury Medical Partnership
SN16 0FB
5.1 mi49%63%94%
Jubilee Field Surgery
SN14 7EJ
6.1 mi18%58%85%
L840277.5 mi
L840517.5 mi
Hathaway Surgery
SN14 6GT
7.8 mi50%70%72%
L840658.5 mi

More practices near SN16 0LQ · All practices in Bath and North East Somerset, Swindon and Wiltshire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.