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Balmore Park Surgery

59a Hemdean Road, Caversham, Reading, RG4 7SS · 0118 9471455
Part of Caversham PCN in Thames Valley ICB · Reading. NHS code K81014.

July 2026 at a glance

Routine appointments seen within 7 days

37.2%

England 58% · area 58% · ▲ 2 pts on Jun 2026

Routine appointments seen within 14 days

65.2%

England 77% · area 76% · ▼ 0.5 pts on Jun 2026

Urgent appointments seen the same day

29.6%

England 77% · area 77% · ▼ 2.5 pts on Jun 2026

Appointments in the month

9,551

479.8 per 1,000 of 19,908 registered patients (England 535.2)

Ranked 4,591st of 5,703 practices in England for routine appointments within 7 days; 35th of 38 in Thames Valley ICB; 5,448th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,248 routine appointments, of which 37.2% took place within 7 days of being booked, 21 points below the England figure. Of 1,501 appointments the practice classed as clinically urgent, 29.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,248

Same day 20%1 day 4%2 to 7 days 13%8 to 14 days 28%15 to 21 days 19%22 to 28 days 8%Over 28 days 8%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 1,501

Same day 30%1 day 10%2 to 7 days 20%8 to 14 days 27%15 to 21 days 10%22 to 28 days 3%Over 28 days 1%

All appointments 9,549

Same day 39%1 day 4%2 to 7 days 14%8 to 14 days 21%15 to 21 days 11%22 to 28 days 5%Over 28 days 5%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 5,888

Same day 52%1 day 5%2 to 7 days 11%8 to 14 days 19%15 to 21 days 10%22 to 28 days 3%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	65.3%	60.1%
With a GP (rather than a nurse or other staff)	61.7%	44.5%
Same day, all appointment types	39.4%	44.7%
Missed by the patient (did not attend)	3.4%	4.3%
Appointments per 1,000 registered patients	479.8	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,249
General consultation, acute (urgent)	1,501
Planned clinics	123
Planned clinical procedures	1,736
Unplanned clinical activity	29
Clinical triage	1,726
Walk-in	0
Home and care home visits	106

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	35.2%	65.7%	32.1%	36.9%	10,003	501
July 2026	37.2%	65.2%	29.6%	39.4%	9,551	479.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Emmer Green Surgery RG4 8RA	0.9 mi	19%	89%	96%
Broad Street Health Centre RG1 7QA	1.1 mi	76%	90%	21%
Abbey Medical Centre RG1 7QA	1.1 mi	64%	93%	83%
Chatham Street Surgery RG1 7JE	1.1 mi	86%	94%	35%
Western Elms & Circuit Lane Surgeries RG30 1AT	1.3 mi	67%	83%	65%
London Street Surgery RG1 4SJ	1.4 mi	41%	82%	60%

More practices near RG4 7SS · All practices in Thames Valley ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.