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University Medical Group
University Health Centre, 9-11 Northcourt Avenue, Reading, RG2 7HE · 0118 9874551
Part of Reading University PCN in Thames Valley ICB · Reading. NHS code K81605.
July 2026 at a glance
Ranked 1,425th of 5,703 practices in England for routine appointments within 7 days; 8th of 38 in Thames Valley ICB; 699th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 5,249 routine appointments, of which 74.1% took place within 7 days of being booked, 16 points above the England figure. Of 1,315 appointments the practice classed as clinically urgent, 95% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 5,249
1 appointments had an unknown booking gap and are excluded.
Urgent appointments 1,315
All appointments 10,261
1 appointments had an unknown booking gap and are excluded.
Appointments with a GP 4,498
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 62.1% | 60.1% |
| With a GP (rather than a nurse or other staff) | 43.8% | 44.5% |
| Same day, all appointment types | 49.2% | 44.7% |
| Missed by the patient (did not attend) | 3.8% | 4.3% |
| Appointments per 1,000 registered patients | 327.8 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 5,242 |
| General consultation, acute (urgent) | 1,315 |
| Planned clinics | 499 |
| Planned clinical procedures | 2,331 |
| Unplanned clinical activity | 0 |
| Clinical triage | 28 |
| Walk-in | 0 |
| Home and care home visits | 70 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 78.1% | 86% | 95.7% | 52.4% | 9,549 | 302.6 |
| July 2026 | 74.1% | 84.4% | 95% | 49.2% | 10,262 | 327.8 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Pembroke Surgery RG1 5PG | 0.6 mi | 73% | 86% | 48% |
| Long Barn Lane Surgery RG2 7SZ | 0.6 mi | 87% | 97% | 83% |
| Milman & Kennet Surgery RG2 0AR | 0.6 mi | 40% | 84% | 68% |
| Melrose Surgery RG1 5BS | 0.8 mi | 71% | 85% | 70% |
| Parkside Practice RG6 1JS | 0.9 mi | 45% | 62% | 88% |
| London Street Surgery RG1 4SJ | 1 mi | 41% | 82% | 60% |
More practices near RG2 7HE · All practices in Thames Valley ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.