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Melrose Surgery

73 London Road, Reading, RG1 5BS · 0118 9595200
Part of New Reading PCN in Thames Valley ICB · Reading. NHS code K81651.

July 2026 at a glance

Routine appointments seen within 7 days

70.8%

England 58% · area 58% · ▲ 4.4 pts on Jun 2026

Routine appointments seen within 14 days

84.5%

England 77% · area 76% · ▲ 2.6 pts on Jun 2026

Urgent appointments seen the same day

70.1%

England 77% · area 77% · ▲ 2.5 pts on Jun 2026

Appointments in the month

6,770

384.7 per 1,000 of 17,598 registered patients (England 535.2)

Ranked 1,688th of 5,703 practices in England for routine appointments within 7 days; 12th of 38 in Thames Valley ICB; 4,007th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 4,177 routine appointments, of which 70.8% took place within 7 days of being booked, 13 points above the England figure. Of 1,801 appointments the practice classed as clinically urgent, 70.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 4,177

Same day 29%1 day 11%2 to 7 days 30%8 to 14 days 14%15 to 21 days 5%22 to 28 days 4%Over 28 days 7%

7 appointments had an unknown booking gap and are excluded.

Urgent appointments 1,801

Same day 70%1 day 15%2 to 7 days 14%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 6,763

Same day 45%1 day 11%2 to 7 days 23%8 to 14 days 9%15 to 21 days 3%22 to 28 days 3%Over 28 days 5%

7 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,033

Same day 59%1 day 14%2 to 7 days 19%8 to 14 days 5%15 to 21 days 1%22 to 28 days 1%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	54.2%	60.1%
With a GP (rather than a nurse or other staff)	59.7%	44.5%
Same day, all appointment types	45%	44.7%
Missed by the patient (did not attend)	5.6%	4.3%
Appointments per 1,000 registered patients	384.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	4,152
General consultation, acute (urgent)	1,801
Planned clinics	1
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	24
Walk-in	0
Home and care home visits	62

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	66.4%	81.9%	67.6%	42.6%	6,130	349.9
July 2026	70.8%	84.5%	70.1%	45%	6,770	384.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
London Street Surgery RG1 4SJ	0.4 mi	41%	82%	60%
Pembroke Surgery RG1 5PG	0.4 mi	73%	86%	48%
Milman & Kennet Surgery RG2 0AR	0.6 mi	40%	84%	68%
Abbey Medical Centre RG1 7QA	0.7 mi	64%	93%	83%
Broad Street Health Centre RG1 7QA	0.7 mi	76%	90%	21%
University Medical Group RG2 7HE	0.8 mi	74%	84%	95%

More practices near RG1 5BS · All practices in Thames Valley ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.