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Oak Tree Surgery

Clemo Road, Liskeard, PL14 3XA · 01579 324252
Part of East Cornwall PCN in Cornwall and the Isles of Scilly ICB · Cornwall. NHS code L82016.

July 2026 at a glance

Routine appointments seen within 7 days
11.9%
England 58% · area 48% · ▲ 1.3 pts on Jun 2026
Routine appointments seen within 14 days
22.9%
England 77% · area 69% · ▲ 3.6 pts on Jun 2026
Urgent appointments seen the same day
79.8%
England 77% · area 75% · ▲ 0.7 pts on Jun 2026
Appointments in the month
15,042
855.5 per 1,000 of 17,582 registered patients (England 535.2)

Ranked 5,684th of 5,703 practices in England for routine appointments within 7 days; 53rd of 53 in Cornwall and the Isles of Scilly ICB; 3,102nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,764 routine appointments, of which 11.9% took place within 7 days of being booked, 46 points below the England figure. Of 1,433 appointments the practice classed as clinically urgent, 79.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,764

Same day 2%1 day 3%2 to 7 days 7%8 to 14 days 11%15 to 21 days 9%22 to 28 days 30%Over 28 days 38%

Urgent appointments 1,433

Same day 80%1 day 6%2 to 7 days 7%8 to 14 days 3%15 to 21 days 1%22 to 28 days 2%Over 28 days 2%

All appointments 15,041

Same day 54%1 day 5%2 to 7 days 11%8 to 14 days 7%15 to 21 days 4%22 to 28 days 7%Over 28 days 11%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 7,632

Same day 71%1 day 4%2 to 7 days 6%8 to 14 days 4%15 to 21 days 3%22 to 28 days 8%Over 28 days 6%

What the appointments were

MeasureThis practiceEngland
Face to face38.5%60.1%
With a GP (rather than a nurse or other staff)50.7%44.5%
Same day, all appointment types54.3%44.7%
Missed by the patient (did not attend)2.6%4.3%
Appointments per 1,000 registered patients855.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,764
General consultation, acute (urgent)1,433
Planned clinics3,259
Planned clinical procedures904
Unplanned clinical activity71
Clinical triage6,746
Walk-in0
Home and care home visits168

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202610.6%19.3%79.1%55.5%14,138805.9
July 202611.9%22.9%79.8%54.3%15,042855.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Rosedean Surgery
PL14 4AQ
0.8 mi54%63%87%
Tamar Valley Health
PL17 7AW
6.5 mi56%80%80%
Old Bridge Surgery
PL13 1HA
7.2 mi61%71%96%
Quay Lane Surgery
PL12 5LH
7.9 mi58%74%95%
Lostwithiel Surgery
PL22 0EF
10.2 mi23%54%76%
Saltash Health Centre
PL12 6DL
10.7 mi39%57%84%

More practices near PL14 3XA · All practices in Cornwall and the Isles of Scilly ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.