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Southway Surgery

33 Rockfield Avenue, Plymouth, PL6 6DX · 01752 776650
Part of Sound PCN in Devon ICB · Plymouth. NHS code L83039.

July 2026 at a glance

Routine appointments seen within 7 days

47.4%

England 58% · area 48% · ▼ 9.1 pts on Jun 2026

Routine appointments seen within 14 days

73.3%

England 77% · area 70% · ▼ 5.3 pts on Jun 2026

Urgent appointments seen the same day

93.6%

England 77% · area 82% · ▼ 0.5 pts on Jun 2026

Appointments in the month

2,805

497.6 per 1,000 of 5,637 registered patients (England 535.2)

Ranked 3,692nd of 5,703 practices in England for routine appointments within 7 days; 56th of 111 in Devon ICB; 953rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,331 routine appointments, of which 47.4% took place within 7 days of being booked, 11 points below the England figure. Of 361 appointments the practice classed as clinically urgent, 93.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,331

Same day 9%1 day 6%2 to 7 days 33%8 to 14 days 26%15 to 21 days 15%22 to 28 days 8%Over 28 days 3%

1 appointments had an unknown booking gap and are excluded.

Urgent appointments 361

Same day 94%1 day 2%2 to 7 days 4%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 2,803

Same day 50%1 day 4%2 to 7 days 17%8 to 14 days 14%15 to 21 days 8%22 to 28 days 4%Over 28 days 2%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,465

Same day 78%1 day 4%2 to 7 days 8%8 to 14 days 10%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	53.8%	60.1%
With a GP (rather than a nurse or other staff)	52.3%	44.5%
Same day, all appointment types	50.4%	44.7%
Missed by the patient (did not attend)	3.9%	4.3%
Appointments per 1,000 registered patients	497.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,332
General consultation, acute (urgent)	361
Planned clinics	31
Planned clinical procedures	11
Unplanned clinical activity	0
Clinical triage	792
Walk-in	0
Home and care home visits	9

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	56.5%	78.6%	94.1%	47.9%	2,968	527.2
July 2026	47.4%	73.3%	93.6%	50.4%	2,805	497.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Roborough Surgery PL6 6PH	0.8 mi	34%	60%	98%
Budshead Medical Practice PL5 4DU	1.1 mi	23%	32%	48%
Knowle House Surgery PL5 3JB	1.3 mi	79%	92%	98%
Oakside Surgery PL5 3PY	1.6 mi	35%	49%	39%
Elm Surgery PL6 8UF	2.1 mi	28%	37%	89%
Peverell Park Surgery PL2 3PX	2.5 mi	79%	94%	82%

More practices near PL6 6DX · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.