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Elm Surgery

123 Leypark Walk, Estover, Plymouth, PL6 8UF · 01752 776772
Part of Sound PCN in Devon ICB · Plymouth. NHS code L83019.

July 2026 at a glance

Routine appointments seen within 7 days

27.5%

England 58% · area 48% · ▼ 4.4 pts on Jun 2026

Routine appointments seen within 14 days

36.8%

England 77% · area 70% · ▼ 3.6 pts on Jun 2026

Urgent appointments seen the same day

88.8%

England 77% · area 82% · ▼ 4.9 pts on Jun 2026

Appointments in the month

7,711

778 per 1,000 of 9,911 registered patients (England 535.2)

Ranked 5,233rd of 5,703 practices in England for routine appointments within 7 days; 97th of 111 in Devon ICB; 1,801st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,349 routine appointments, of which 27.5% took place within 7 days of being booked, 31 points below the England figure. Of 356 appointments the practice classed as clinically urgent, 88.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,349

Same day 4%1 day 6%2 to 7 days 18%8 to 14 days 9%15 to 21 days 26%22 to 28 days 24%Over 28 days 14%

Urgent appointments 356

Same day 89%1 day 2%2 to 7 days 3%8 to 14 days 1%15 to 21 days 2%22 to 28 days 2%Over 28 days 1%

All appointments 7,710

Same day 59%1 day 4%2 to 7 days 9%8 to 14 days 4%15 to 21 days 9%22 to 28 days 9%Over 28 days 6%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,262

Same day 49%1 day 10%2 to 7 days 12%8 to 14 days 4%15 to 21 days 8%22 to 28 days 13%Over 28 days 5%

What the appointments were

Measure	This practice	England
Face to face	28.6%	60.1%
With a GP (rather than a nurse or other staff)	29.3%	44.5%
Same day, all appointment types	59.1%	44.7%
Missed by the patient (did not attend)	1.7%	4.3%
Appointments per 1,000 registered patients	778	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,349
General consultation, acute (urgent)	356
Planned clinics	327
Planned clinical procedures	64
Unplanned clinical activity	288
Clinical triage	3,137
Walk-in	0
Home and care home visits	26

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	31.9%	40.4%	93.7%	58.6%	7,718	777.9
July 2026	27.5%	36.8%	88.8%	59.1%	7,711	778

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Roborough Surgery PL6 6PH	1.6 mi	34%	60%	98%
Knowle House Surgery PL5 3JB	1.7 mi	79%	92%	98%
Southway Surgery PL6 6DX	2.1 mi	47%	73%	94%
Lisson Grove Medical Ctr. PL4 7DL	2.4 mi	34%	55%	94%
Beacon Medical Group PL7 1AD	2.4 mi	21%	36%	81%
Pathfields Medical Group PL7 1AD	2.4 mi	49%	67%	84%

More practices near PL6 8UF · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.