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Mount Pleasant Health Centre

Mount Pleasant Road, Exeter, EX4 7BW · 01392 255722
Part of Nexus (Devon) PCN in Devon ICB · Exeter. NHS code L83066.

July 2026 at a glance

Routine appointments seen within 7 days

52%

England 58% · area 48% · ▲ 0.6 pts on Jun 2026

Routine appointments seen within 14 days

91.4%

England 77% · area 70% · ▼ 1 pts on Jun 2026

Urgent appointments seen the same day

89.7%

England 77% · area 82% · ▼ 2.1 pts on Jun 2026

Appointments in the month

11,942

682.9 per 1,000 of 17,487 registered patients (England 535.2)

Ranked 3,288th of 5,703 practices in England for routine appointments within 7 days; 45th of 111 in Devon ICB; 1,662nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,684 routine appointments, of which 52% took place within 7 days of being booked, 6 points below the England figure. Of 984 appointments the practice classed as clinically urgent, 89.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,684

Same day 9%1 day 5%2 to 7 days 38%8 to 14 days 39%15 to 21 days 5%22 to 28 days 1%Over 28 days 2%

Urgent appointments 984

Same day 90%1 day 4%2 to 7 days 5%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 11,925

Same day 57%1 day 3%2 to 7 days 16%8 to 14 days 14%15 to 21 days 6%22 to 28 days 3%Over 28 days 1%

17 appointments had an unknown booking gap and are excluded.

Appointments with a GP 4,736

Same day 51%1 day 2%2 to 7 days 18%8 to 14 days 22%15 to 21 days 6%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	34.2%	60.1%
With a GP (rather than a nurse or other staff)	39.7%	44.5%
Same day, all appointment types	57%	44.7%
Missed by the patient (did not attend)	2.1%	4.3%
Appointments per 1,000 registered patients	682.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,507
General consultation, acute (urgent)	984
Planned clinics	374
Planned clinical procedures	1,535
Unplanned clinical activity	14
Clinical triage	1,736
Walk-in	0
Home and care home visits	381

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	51.4%	92.4%	91.8%	59.5%	12,247	697.9
July 2026	52%	91.4%	89.7%	57%	11,942	682.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Isca Medical Practice EX1 2DW	0.4 mi	65%	79%	100%
Inclusion Health Devon CIC EX4 6PD	0.6 mi	45%	55%	82%
Barnfield Hill Surgery EX1 1SR	0.7 mi	44%	72%	91%
St Leonards Practice EX1 1SB	0.7 mi	35%	47%	91%
Southernhay House Surgery EX1 1RX	0.8 mi	54%	86%	76%
South Lawn Medical Practice EX1 2RX	0.8 mi	45%	61%	69%

More practices near EX4 7BW · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.