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South Lawn Medical Practice

Heavitree Health Centre, South Lawn Terrace, Exeter, EX1 2RX · 01392 281101
Part of Nexus (Devon) PCN in Devon ICB · Exeter. NHS code L83084.

July 2026 at a glance

Routine appointments seen within 7 days

44.9%

England 58% · area 48% · ▲ 5.2 pts on Jun 2026

Routine appointments seen within 14 days

60.7%

England 77% · area 70% · ▲ 5.5 pts on Jun 2026

Urgent appointments seen the same day

69.2%

England 77% · area 82% · ▲ 0.8 pts on Jun 2026

Appointments in the month

5,471

690.3 per 1,000 of 7,926 registered patients (England 535.2)

Ranked 3,923rd of 5,703 practices in England for routine appointments within 7 days; 61st of 111 in Devon ICB; 4,075th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,773 routine appointments, of which 44.9% took place within 7 days of being booked, 13 points below the England figure. Of 172 appointments the practice classed as clinically urgent, 69.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,773

Same day 16%1 day 6%2 to 7 days 24%8 to 14 days 16%15 to 21 days 13%22 to 28 days 15%Over 28 days 12%

8 appointments had an unknown booking gap and are excluded.

Urgent appointments 172

Same day 69%1 day 5%2 to 7 days 15%8 to 14 days 5%15 to 21 days 3%22 to 28 days 3%Over 28 days 0%

All appointments 5,460

Same day 49%1 day 6%2 to 7 days 14%8 to 14 days 9%15 to 21 days 7%22 to 28 days 8%Over 28 days 7%

11 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,544

Same day 54%1 day 8%2 to 7 days 10%8 to 14 days 4%15 to 21 days 6%22 to 28 days 12%Over 28 days 6%

What the appointments were

Measure	This practice	England
Face to face	71%	60.1%
With a GP (rather than a nurse or other staff)	46.5%	44.5%
Same day, all appointment types	48.8%	44.7%
Missed by the patient (did not attend)	2.6%	4.3%
Appointments per 1,000 registered patients	690.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,696
General consultation, acute (urgent)	172
Planned clinics	344
Planned clinical procedures	2
Unplanned clinical activity	0
Clinical triage	1,495
Walk-in	0
Home and care home visits	105

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	39.7%	55.2%	68.4%	47.8%	5,389	675.7
July 2026	44.9%	60.7%	69.2%	48.8%	5,471	690.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Heavitree Practice EX1 2RX	0 mi	72%	83%	89%
Isca Medical Practice EX1 2DW	0.4 mi	65%	79%	100%
Barnfield Hill Surgery EX1 1SR	0.7 mi	44%	72%	91%
Wonford Green Surgery EX2 6NF	0.7 mi	31%	51%	95%
St Leonards Practice EX1 1SB	0.7 mi	35%	47%	91%
Southernhay House Surgery EX1 1RX	0.8 mi	54%	86%	76%

More practices near EX1 2RX · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.