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Heavitree Practice

Heavitree Health Centre, South Lawn Terrace, Exeter, EX1 2RX · 01392 222099
Part of Nexus (Devon) PCN in Devon ICB · Exeter. NHS code L83077.

July 2026 at a glance

Routine appointments seen within 7 days

71.8%

England 58% · area 48% · ▲ 6.2 pts on Jun 2026

Routine appointments seen within 14 days

83.3%

England 77% · area 70% · ▲ 2.2 pts on Jun 2026

Urgent appointments seen the same day

88.6%

England 77% · area 82% · ▼ 1.6 pts on Jun 2026

Appointments in the month

4,904

624.6 per 1,000 of 7,851 registered patients (England 535.2)

Ranked 1,603rd of 5,703 practices in England for routine appointments within 7 days; 13th of 111 in Devon ICB; 1,843rd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,210 routine appointments, of which 71.8% took place within 7 days of being booked, 14 points above the England figure. Of 553 appointments the practice classed as clinically urgent, 88.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,210

Same day 17%1 day 14%2 to 7 days 41%8 to 14 days 11%15 to 21 days 5%22 to 28 days 5%Over 28 days 7%

Urgent appointments 553

Same day 89%1 day 3%2 to 7 days 5%8 to 14 days 1%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

All appointments 4,904

Same day 40%1 day 11%2 to 7 days 22%8 to 14 days 9%15 to 21 days 5%22 to 28 days 6%Over 28 days 7%

Appointments with a GP 2,016

Same day 37%1 day 15%2 to 7 days 32%8 to 14 days 8%15 to 21 days 2%22 to 28 days 3%Over 28 days 3%

What the appointments were

Measure	This practice	England
Face to face	57.7%	60.1%
With a GP (rather than a nurse or other staff)	41.1%	44.5%
Same day, all appointment types	40%	44.7%
Missed by the patient (did not attend)	2.5%	4.3%
Appointments per 1,000 registered patients	624.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,138
General consultation, acute (urgent)	553
Planned clinics	100
Planned clinical procedures	1,333
Unplanned clinical activity	0
Clinical triage	913
Walk-in	0
Home and care home visits	211

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	65.6%	81.1%	90.2%	41.7%	4,847	613.8
July 2026	71.8%	83.3%	88.6%	40%	4,904	624.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
South Lawn Medical Practice EX1 2RX	0 mi	45%	61%	69%
Isca Medical Practice EX1 2DW	0.4 mi	65%	79%	100%
Barnfield Hill Surgery EX1 1SR	0.7 mi	44%	72%	91%
Wonford Green Surgery EX2 6NF	0.7 mi	31%	51%	95%
St Leonards Practice EX1 1SB	0.7 mi	35%	47%	91%
Southernhay House Surgery EX1 1RX	0.8 mi	54%	86%	76%

More practices near EX1 2RX · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.