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Coleridge Medical Centre

Canaan Way, Ottery St. Mary, EX11 1EQ · 01404 814447
Part of Honiton/Ottery/Sid Valley (Hosms) PCN in Devon ICB · East Devon. NHS code L83095.

July 2026 at a glance

Routine appointments seen within 7 days

58.8%

England 58% · area 48% · ▲ 6.1 pts on Jun 2026

Routine appointments seen within 14 days

77.6%

England 77% · area 70% · ▲ 3.5 pts on Jun 2026

Urgent appointments seen the same day

68%

England 77% · area 82% · ▲ 2.9 pts on Jun 2026

Appointments in the month

8,890

557.9 per 1,000 of 15,935 registered patients (England 535.2)

Ranked 2,703rd of 5,703 practices in England for routine appointments within 7 days; 33rd of 111 in Devon ICB; 4,168th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,216 routine appointments, of which 58.8% took place within 7 days of being booked, about the England figure. Of 2,265 appointments the practice classed as clinically urgent, 68% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,216

Same day 13%1 day 7%2 to 7 days 38%8 to 14 days 19%15 to 21 days 7%22 to 28 days 5%Over 28 days 11%

Urgent appointments 2,265

Same day 68%1 day 7%2 to 7 days 14%8 to 14 days 4%15 to 21 days 1%22 to 28 days 1%Over 28 days 5%

All appointments 8,890

Same day 27%1 day 12%2 to 7 days 26%8 to 14 days 14%15 to 21 days 6%22 to 28 days 4%Over 28 days 11%

Appointments with a GP 2,221

Same day 23%1 day 9%2 to 7 days 32%8 to 14 days 17%15 to 21 days 5%22 to 28 days 4%Over 28 days 10%

What the appointments were

Measure	This practice	England
Face to face	75%	60.1%
With a GP (rather than a nurse or other staff)	25%	44.5%
Same day, all appointment types	26.7%	44.7%
Missed by the patient (did not attend)	1.8%	4.3%
Appointments per 1,000 registered patients	557.9	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,216
General consultation, acute (urgent)	2,265
Planned clinics	2,184
Planned clinical procedures	1,369
Unplanned clinical activity	0
Clinical triage	42
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	52.7%	74.1%	65.1%	24.4%	8,679	544.9
July 2026	58.8%	77.6%	68%	26.7%	8,890	557.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Sid Valley Practice EX10 9YA	3.9 mi	49%	79%	63%
Honiton Surgery EX14 2NY	5.1 mi	42%	55%	83%
Cranbrook Medical Practice EX5 7DR	5.8 mi	39%	77%	82%
Woodbury Surgery EX5 1NZ	7.4 mi	85%	94%	87%
Pinhoe Surgery EX1 3SY	8.2 mi	50%	69%	93%
Budleigh Salterton Medical Practice EX9 6LS	8.6 mi	48%	62%	94%

More practices near EX11 1EQ · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.