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Pinhoe Surgery

Pinn Lane, Pinhoe, Exeter, EX1 3SY · 01392 469666
Part of Outer Exeter PCN in Devon ICB · Exeter. NHS code L83040.

July 2026 at a glance

Routine appointments seen within 7 days

50.2%

England 58% · area 48% · ▲ 1.3 pts on Jun 2026

Routine appointments seen within 14 days

68.6%

England 77% · area 70% · ▲ 9.1 pts on Jun 2026

Urgent appointments seen the same day

93%

England 77% · area 82% · ▼ 0.4 pts on Jun 2026

Appointments in the month

9,757

528.2 per 1,000 of 18,471 registered patients (England 535.2)

Ranked 3,449th of 5,703 practices in England for routine appointments within 7 days; 47th of 111 in Devon ICB; 1,075th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 5,210 routine appointments, of which 50.2% took place within 7 days of being booked, 8 points below the England figure. Of 2,645 appointments the practice classed as clinically urgent, 93% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 5,210

Same day 24%1 day 7%2 to 7 days 20%8 to 14 days 18%15 to 21 days 15%22 to 28 days 12%Over 28 days 5%

2 appointments had an unknown booking gap and are excluded.

Urgent appointments 2,645

Same day 93%1 day 3%2 to 7 days 3%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 9,755

Same day 44%1 day 6%2 to 7 days 14%8 to 14 days 13%15 to 21 days 10%22 to 28 days 9%Over 28 days 5%

2 appointments had an unknown booking gap and are excluded.

Appointments with a GP 5,336

Same day 47%1 day 7%2 to 7 days 15%8 to 14 days 10%15 to 21 days 11%22 to 28 days 8%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	67.5%	60.1%
With a GP (rather than a nurse or other staff)	54.7%	44.5%
Same day, all appointment types	43.9%	44.7%
Missed by the patient (did not attend)	3.6%	4.3%
Appointments per 1,000 registered patients	528.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	5,205
General consultation, acute (urgent)	2,645
Planned clinics	106
Planned clinical procedures	1,028
Unplanned clinical activity	0
Clinical triage	11
Walk-in	0
Home and care home visits	76

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	48.9%	59.5%	93.4%	43.2%	9,354	507.6
July 2026	50.2%	68.6%	93%	43.9%	9,757	528.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Whipton Surgery EX4 8EG	0.9 mi	67%	84%	57%
Hill Barton Surgery EX1 3EN	1.1 mi	74%	93%	77%
Heavitree Practice EX1 2RX	1.9 mi	72%	83%	89%
South Lawn Medical Practice EX1 2RX	1.9 mi	45%	61%	69%
Isca Medical Practice EX1 2DW	2 mi	65%	79%	100%
Mount Pleasant Health Centre EX4 7BW	2.1 mi	52%	91%	90%

More practices near EX1 3SY · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.