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Catherine House Surgery

Westward House, New Walk, Totnes, TQ9 5WB · 01803 862073
Part of South Dartmoor and Totnes PCN in Devon ICB · South Hams. NHS code L83146.

July 2026 at a glance

Routine appointments seen within 7 days

39.2%

England 58% · area 48% · ▼ 4.6 pts on Jun 2026

Routine appointments seen within 14 days

68.3%

England 77% · area 70% · ▲ 1.2 pts on Jun 2026

Urgent appointments seen the same day

43.4%

England 77% · area 82% · ▼ 5 pts on Jun 2026

Appointments in the month

2,454

480.2 per 1,000 of 5,110 registered patients (England 535.2)

Ranked 4,411th of 5,703 practices in England for routine appointments within 7 days; 72nd of 111 in Devon ICB; 5,204th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 940 routine appointments, of which 39.2% took place within 7 days of being booked, 19 points below the England figure. Of 1,289 appointments the practice classed as clinically urgent, 43.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 940

Same day 9%1 day 5%2 to 7 days 25%8 to 14 days 29%15 to 21 days 13%22 to 28 days 6%Over 28 days 12%

10 appointments had an unknown booking gap and are excluded.

Urgent appointments 1,289

Same day 43%1 day 7%2 to 7 days 21%8 to 14 days 18%15 to 21 days 4%22 to 28 days 4%Over 28 days 4%

All appointments 2,444

Same day 29%1 day 7%2 to 7 days 22%8 to 14 days 22%15 to 21 days 7%22 to 28 days 5%Over 28 days 7%

10 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,312

Same day 37%1 day 8%2 to 7 days 19%8 to 14 days 22%15 to 21 days 6%22 to 28 days 3%Over 28 days 4%

What the appointments were

Measure	This practice	England
Face to face	65.1%	60.1%
With a GP (rather than a nurse or other staff)	53.5%	44.5%
Same day, all appointment types	29.4%	44.7%
Missed by the patient (did not attend)	3%	4.3%
Appointments per 1,000 registered patients	480.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	950
General consultation, acute (urgent)	1,289
Planned clinics	0
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	63
Walk-in	0
Home and care home visits	0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	43.8%	67.1%	48.4%	31.4%	2,271	447
July 2026	39.2%	68.3%	43.4%	29.4%	2,454	480.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Leatside Surgery TQ9 5JA	0.4 mi	62%	93%	89%
Old Farm Surgery TQ3 3TB	4.3 mi	45%	63%	72%
Mayfield Medical Centre TQ4 5LA	5 mi	31%	59%	79%
Corner Place Surgery TQ4 5AH	5.2 mi	28%	60%	81%
Pembroke Medical Group TQ3 2EZ	5.5 mi	32%	46%	89%
Buckfastleigh Medical Centre TQ11 0DE	5.7 mi	47%	69%	76%

More practices near TQ9 5WB · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.