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Pembroke Medical Group

Pembroke House, 266-276 Torquay Road, Paignton, TQ3 2EZ · 01803 553558
Part of Baywide PCN in Devon ICB · Torbay. NHS code L83131.

July 2026 at a glance

Routine appointments seen within 7 days

32.4%

England 58% · area 48% · ▼ 1 pts on Jun 2026

Routine appointments seen within 14 days

45.6%

England 77% · area 70% · ▲ 2.6 pts on Jun 2026

Urgent appointments seen the same day

89.2%

England 77% · area 82% · ▲ 0.4 pts on Jun 2026

Appointments in the month

18,954

758.3 per 1,000 of 24,996 registered patients (England 535.2)

Ranked 4,926th of 5,703 practices in England for routine appointments within 7 days; 86th of 111 in Devon ICB; 1,739th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,438 routine appointments, of which 32.4% took place within 7 days of being booked, 26 points below the England figure. Of 3,674 appointments the practice classed as clinically urgent, 89.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,438

Same day 19%1 day 3%2 to 7 days 10%8 to 14 days 13%15 to 21 days 29%22 to 28 days 24%Over 28 days 1%

Urgent appointments 3,674

Same day 89%1 day 5%2 to 7 days 4%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 18,953

Same day 57%1 day 8%2 to 7 days 13%8 to 14 days 10%15 to 21 days 7%22 to 28 days 5%Over 28 days 1%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 7,703

Same day 70%1 day 4%2 to 7 days 8%8 to 14 days 8%15 to 21 days 7%22 to 28 days 4%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	42%	60.1%
With a GP (rather than a nurse or other staff)	40.6%	44.5%
Same day, all appointment types	56.6%	44.7%
Missed by the patient (did not attend)	2.3%	4.3%
Appointments per 1,000 registered patients	758.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,438
General consultation, acute (urgent)	3,674
Planned clinics	81
Planned clinical procedures	4,083
Unplanned clinical activity	0
Clinical triage	3,235
Walk-in	0
Home and care home visits	267

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	33.4%	43%	88.8%	57.6%	18,895	756.7
July 2026	32.4%	45.6%	89.2%	56.6%	18,954	758.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Corner Place Surgery TQ4 5AH	0.9 mi	28%	60%	81%
Mayfield Medical Centre TQ4 5LA	0.9 mi	31%	59%	79%
Old Farm Surgery TQ3 3TB	1.2 mi	45%	63%	72%
Chelston Hall Surgery TQ2 6HW	1.4 mi	51%	78%	80%
Croft Hall Medical Practice TQ2 5UA	1.8 mi	48%	85%	46%
Southover Medical Practice TQ1 3HD	2.5 mi	44%	80%	84%

More practices near TQ3 2EZ · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.