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Croft Hall Medical Practice

19 Croft Road, Torquay, TQ2 5UA · 01803 298441
Part of Torquay PCN in Devon ICB · Torbay. NHS code L83027.

July 2026 at a glance

Routine appointments seen within 7 days

47.5%

England 58% · area 48% · ▲ 6 pts on Jun 2026

Routine appointments seen within 14 days

84.6%

England 77% · area 70% · ▲ 14.8 pts on Jun 2026

Urgent appointments seen the same day

45.7%

England 77% · area 82% · ▼ 3.2 pts on Jun 2026 · small numbers

Appointments in the month

5,459

755.6 per 1,000 of 7,225 registered patients (England 535.2)

Ranked 3,679th of 5,703 practices in England for routine appointments within 7 days; 54th of 111 in Devon ICB. 1st is fastest.

In July 2026 the practice recorded 1,090 routine appointments, of which 47.5% took place within 7 days of being booked, 11 points below the England figure. Of 35 appointments the practice classed as clinically urgent, 45.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,090

Same day 7%1 day 9%2 to 7 days 31%8 to 14 days 37%15 to 21 days 9%22 to 28 days 5%Over 28 days 1%

Urgent appointments 35

Same day 46%1 day 11%2 to 7 days 40%8 to 14 days 3%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 5,454

Same day 49%1 day 14%2 to 7 days 21%8 to 14 days 11%15 to 21 days 3%22 to 28 days 2%Over 28 days 0%

5 appointments had an unknown booking gap and are excluded.

Appointments with a GP 823

Same day 47%1 day 9%2 to 7 days 14%8 to 14 days 18%15 to 21 days 9%22 to 28 days 3%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	32.3%	60.1%
With a GP (rather than a nurse or other staff)	15.1%	44.5%
Same day, all appointment types	48.7%	44.7%
Missed by the patient (did not attend)	3%	4.3%
Appointments per 1,000 registered patients	755.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,090
General consultation, acute (urgent)	35
Planned clinics	0
Planned clinical procedures	0
Unplanned clinical activity	0
Clinical triage	1,699
Walk-in	0
Home and care home visits	56

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	41.5%	69.8%	48.9%	49.5%	5,367	740.3
July 2026	47.5%	84.6%	45.7%	48.7%	5,459	755.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Chelston Hall Surgery TQ2 6HW	0.6 mi	51%	78%	80%
Southover Medical Practice TQ1 3HD	0.7 mi	44%	80%	84%
Brunel Medical Practice TQ1 3SL	1.2 mi	63%	76%	93%
Chilcote Practice TQ1 3LA	1.3 mi	41%	59%	79%
Pembroke Medical Group TQ3 2EZ	1.8 mi	32%	46%	89%
Corner Place Surgery TQ4 5AH	2.7 mi	28%	60%	81%

More practices near TQ2 5UA · All practices in Devon ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.