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Berkeley Place Surgery
Wilson Health Centre, 236 Prestbury Road, Cheltenham, GL52 3EY · 01242 513975
Part of Cheltenham Central PCN in Gloucestershire ICB · Cheltenham. NHS code L84030.
July 2026 at a glance
Ranked 4,220th of 5,703 practices in England for routine appointments within 7 days; 26th of 63 in Gloucestershire ICB; 2,008th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,474 routine appointments, of which 41.4% took place within 7 days of being booked, 17 points below the England figure. Of 2,049 appointments the practice classed as clinically urgent, 87.5% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,474
Urgent appointments 2,049
All appointments 13,430
27 appointments had an unknown booking gap and are excluded.
Appointments with a GP 4,959
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 48.1% | 60.1% |
| With a GP (rather than a nurse or other staff) | 36.9% | 44.5% |
| Same day, all appointment types | 49.8% | 44.7% |
| Missed by the patient (did not attend) | 1.8% | 4.3% |
| Appointments per 1,000 registered patients | 735.4 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,281 |
| General consultation, acute (urgent) | 2,049 |
| Planned clinics | 1,109 |
| Planned clinical procedures | 1,040 |
| Unplanned clinical activity | 56 |
| Clinical triage | 2,583 |
| Walk-in | 0 |
| Home and care home visits | 236 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 74.7% | 83.3% | 88.1% | 49.8% | 13,931 | 763.2 |
| July 2026 | 41.4% | 55.7% | 87.5% | 49.8% | 13,457 | 735.4 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Royal Crescent Surgery GL52 3EY | 0 mi | 38% | 49% | 73% |
| The Royal Well Surgery GL50 4DP | 1.1 mi | 11% | 17% | 75% |
| Weston House Practice GL50 4DP | 1.1 mi | 28% | 45% | 94% |
| St. George's Surgery GL50 4DP | 1.1 mi | 22% | 46% | 64% |
| St. Catherine's Surgery GL50 4DP | 1.1 mi | 43% | 48% | 1% |
| Yorkleigh Surgery(Ct) GL50 3ED | 1.4 mi | 27% | 39% | 47% |
More practices near GL52 3EY · All practices in Gloucestershire ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.