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Royal Crescent Surgery

Wilson Health Centre, 236 Prestbury Road, Cheltenham, GL52 3EY · 01242 580248
Part of Cheltenham Central PCN in Gloucestershire ICB · Cheltenham. NHS code L84059.

July 2026 at a glance

Routine appointments seen within 7 days

37.5%

England 58% · area 40% · ▼ 1.1 pts on Jun 2026

Routine appointments seen within 14 days

49.4%

England 77% · area 59% · ▲ 1.4 pts on Jun 2026

Urgent appointments seen the same day

73.1%

England 77% · area 76% · ▼ 11.4 pts on Jun 2026

Appointments in the month

6,220

767 per 1,000 of 8,109 registered patients (England 535.2)

Ranked 4,568th of 5,703 practices in England for routine appointments within 7 days; 31st of 63 in Gloucestershire ICB; 3,746th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,348 routine appointments, of which 37.5% took place within 7 days of being booked, 21 points below the England figure. Of 1,322 appointments the practice classed as clinically urgent, 73.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,348

Same day 11%1 day 7%2 to 7 days 19%8 to 14 days 12%15 to 21 days 10%22 to 28 days 11%Over 28 days 30%

Urgent appointments 1,322

Same day 73%1 day 7%2 to 7 days 9%8 to 14 days 4%15 to 21 days 2%22 to 28 days 1%Over 28 days 3%

All appointments 6,220

Same day 48%1 day 14%2 to 7 days 13%8 to 14 days 6%15 to 21 days 6%22 to 28 days 4%Over 28 days 10%

Appointments with a GP 3,606

Same day 60%1 day 11%2 to 7 days 11%8 to 14 days 3%15 to 21 days 3%22 to 28 days 3%Over 28 days 10%

What the appointments were

Measure	This practice	England
Face to face	49.9%	60.1%
With a GP (rather than a nurse or other staff)	58%	44.5%
Same day, all appointment types	48%	44.7%
Missed by the patient (did not attend)	1.8%	4.3%
Appointments per 1,000 registered patients	767	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,271
General consultation, acute (urgent)	1,322
Planned clinics	91
Planned clinical procedures	399
Unplanned clinical activity	12
Clinical triage	0
Walk-in	0
Home and care home visits	77

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	38.6%	48%	84.5%	50.2%	6,411	792.1
July 2026	37.5%	49.4%	73.1%	48%	6,220	767

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Berkeley Place Surgery GL52 3EY	0 mi	41%	56%	88%
The Royal Well Surgery GL50 4DP	1.1 mi	11%	17%	75%
Weston House Practice GL50 4DP	1.1 mi	28%	45%	94%
St. George's Surgery GL50 4DP	1.1 mi	22%	46%	64%
St. Catherine's Surgery GL50 4DP	1.1 mi	43%	48%	1%
Yorkleigh Surgery(Ct) GL50 3ED	1.4 mi	27%	39%	47%

More practices near GL52 3EY · All practices in Gloucestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.