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HomeHerefordshire and Worcestershire ICB › Crabbs Cross Medical Centre

Crabbs Cross Medical Centre

The Medical Centre, 39 Kenilworth Close, Crabbs Cross, Redditch, B97 5JX · 01527 402149
Part of Redditch & Bromsgrove Nightingales PCN in Herefordshire and Worcestershire ICB · Redditch. NHS code M81616.

July 2026 at a glance

Routine appointments seen within 7 days
81.9%
England 58% · area 63% · ▲ 7.4 pts on Jun 2026
Routine appointments seen within 14 days
93.9%
England 77% · area 79% · ▲ 2.4 pts on Jun 2026
Urgent appointments seen the same day
77.6%
England 77% · area 87% · ▲ 32.4 pts on Jun 2026
Appointments in the month
1,254
368.5 per 1,000 of 3,403 registered patients (England 535.2)

Ranked 848th of 5,703 practices in England for routine appointments within 7 days; 15th of 77 in Herefordshire and Worcestershire ICB; 3,345th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 360 routine appointments, of which 81.9% took place within 7 days of being booked, 24 points above the England figure. Of 268 appointments the practice classed as clinically urgent, 77.6% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 360

Same day 29%1 day 7%2 to 7 days 46%8 to 14 days 12%15 to 21 days 4%22 to 28 days 1%Over 28 days 1%

Urgent appointments 268

Same day 78%1 day 7%2 to 7 days 10%8 to 14 days 3%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

All appointments 1,253

Same day 38%1 day 11%2 to 7 days 31%8 to 14 days 13%15 to 21 days 2%22 to 28 days 2%Over 28 days 2%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 749

Same day 53%1 day 11%2 to 7 days 25%8 to 14 days 8%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face65.8%60.1%
With a GP (rather than a nurse or other staff)59.7%44.5%
Same day, all appointment types38.5%44.7%
Missed by the patient (did not attend)3.5%4.3%
Appointments per 1,000 registered patients368.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine302
General consultation, acute (urgent)268
Planned clinics50
Planned clinical procedures343
Unplanned clinical activity0
Clinical triage186
Walk-in0
Home and care home visits58

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202674.5%91.5%45.2%35.4%1,207353.6
July 202681.9%93.9%77.6%38.5%1,254368.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Crabbs Cross Surgery
B97 5JX
0 mi30%36%92%
The Bridge Surgery
B97 4LA
0.9 mi33%64%60%
The Ridgeway Surgery
B96 6DS
1.5 mi61%76%85%
Hillview Medical Centre
B97 4RN
1.7 mi57%94%97%
The Dow Surgery
B97 4AJ
1.8 mi32%59%96%
St Stephen's Medical Partnership
B97 4AL
1.8 mi38%59%58%

More practices near B97 5JX · All practices in Herefordshire and Worcestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.