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HomeHerefordshire and Worcestershire ICB › Hillview Medical Centre

Hillview Medical Centre

60 Bromsgrove Road, Redditch, B97 4RN · 01527 66511
Part of Redditch & Bromsgrove Kingfisher PCN in Herefordshire and Worcestershire ICB · Redditch. NHS code M81041.

July 2026 at a glance

Routine appointments seen within 7 days
57.3%
England 58% · area 63% · ▲ 9.1 pts on Jun 2026
Routine appointments seen within 14 days
94.3%
England 77% · area 79% · ▲ 4.5 pts on Jun 2026
Urgent appointments seen the same day
96.5%
England 77% · area 87% · ▲ 0.5 pts on Jun 2026
Appointments in the month
5,322
478 per 1,000 of 11,135 registered patients (England 535.2)

Ranked 2,834th of 5,703 practices in England for routine appointments within 7 days; 43rd of 77 in Herefordshire and Worcestershire ICB; 439th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,933 routine appointments, of which 57.3% took place within 7 days of being booked, about the England figure. Of 1,128 appointments the practice classed as clinically urgent, 96.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,933

Same day 27%1 day 9%2 to 7 days 21%8 to 14 days 37%15 to 21 days 5%22 to 28 days 0%Over 28 days 0%

Urgent appointments 1,128

Same day 96%1 day 2%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 5,319

Same day 37%1 day 6%2 to 7 days 14%8 to 14 days 22%15 to 21 days 8%22 to 28 days 3%Over 28 days 10%

3 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,186

Same day 51%1 day 7%2 to 7 days 13%8 to 14 days 23%15 to 21 days 4%22 to 28 days 1%Over 28 days 1%

What the appointments were

MeasureThis practiceEngland
Face to face69.1%60.1%
With a GP (rather than a nurse or other staff)59.9%44.5%
Same day, all appointment types36.7%44.7%
Missed by the patient (did not attend)3.2%4.3%
Appointments per 1,000 registered patients478535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,849
General consultation, acute (urgent)1,128
Planned clinics516
Planned clinical procedures1,393
Unplanned clinical activity4
Clinical triage44
Walk-in0
Home and care home visits167

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202648.2%89.8%96%34.8%5,267470.6
July 202657.3%94.3%96.5%36.7%5,322478

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
St Stephen's Medical Partnership
B97 4AL
0.4 mi38%59%58%
The Dow Surgery
B97 4AJ
0.4 mi32%59%96%
Elgar House
B97 4AB
0.4 mi51%74%94%
The Bridge Surgery
B97 4LA
0.9 mi33%64%60%
Crabbs Cross Medical Centre
B97 5JX
1.7 mi82%94%78%
Crabbs Cross Surgery
B97 5JX
1.7 mi30%36%92%

More practices near B97 4RN · All practices in Herefordshire and Worcestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.