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Elgar House

Church Road, Redditch, B97 4AB · 01527 69261
Part of Redditch & Bromsgrove Kingfisher PCN in Herefordshire and Worcestershire ICB · Redditch. NHS code M81002.

July 2026 at a glance

Routine appointments seen within 7 days

50.6%

England 58% · area 63% · ▼ 2.7 pts on Jun 2026

Routine appointments seen within 14 days

73.8%

England 77% · area 79% · ▲ 0.6 pts on Jun 2026

Urgent appointments seen the same day

94.2%

England 77% · area 87% · ▼ 0.2 pts on Jun 2026

Appointments in the month

9,233

651 per 1,000 of 14,183 registered patients (England 535.2)

Ranked 3,408th of 5,703 practices in England for routine appointments within 7 days; 50th of 77 in Herefordshire and Worcestershire ICB; 860th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 4,033 routine appointments, of which 50.6% took place within 7 days of being booked, 7 points below the England figure. Of 642 appointments the practice classed as clinically urgent, 94.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 4,033

Same day 20%1 day 8%2 to 7 days 23%8 to 14 days 23%15 to 21 days 16%22 to 28 days 6%Over 28 days 4%

Urgent appointments 642

Same day 94%1 day 4%2 to 7 days 1%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 9,232

Same day 39%1 day 6%2 to 7 days 17%8 to 14 days 15%15 to 21 days 11%22 to 28 days 5%Over 28 days 6%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 3,978

Same day 47%1 day 8%2 to 7 days 19%8 to 14 days 19%15 to 21 days 3%22 to 28 days 2%Over 28 days 2%

What the appointments were

Measure	This practice	England
Face to face	65%	60.1%
With a GP (rather than a nurse or other staff)	43.1%	44.5%
Same day, all appointment types	39.2%	44.7%
Missed by the patient (did not attend)	5%	4.3%
Appointments per 1,000 registered patients	651	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	4,015
General consultation, acute (urgent)	642
Planned clinics	2,578
Planned clinical procedures	171
Unplanned clinical activity	0
Clinical triage	4
Walk-in	0
Home and care home visits	75

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	53.3%	73.2%	94.4%	41.6%	9,029	635.9
July 2026	50.6%	73.8%	94.2%	39.2%	9,233	651

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
The Dow Surgery B97 4AJ	0.1 mi	32%	59%	96%
St Stephen's Medical Partnership B97 4AL	0.1 mi	38%	59%	58%
Hillview Medical Centre B97 4RN	0.4 mi	57%	94%	97%
The Bridge Surgery B97 4LA	1 mi	33%	64%	60%
Crabbs Cross Surgery B97 5JX	1.8 mi	30%	36%	92%
Crabbs Cross Medical Centre B97 5JX	1.8 mi	82%	94%	78%

More practices near B97 4AB · All practices in Herefordshire and Worcestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.