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Madeley Practice

Moss Lane Surgery, Moss Lane, Madeley, Crewe, CW3 9NQ · 01782 750274
Part of Newcastle South PCN in Staffordshire and Stoke-on-Trent ICB · Newcastle-under-Lyme. NHS code M83015.

July 2026 at a glance

Routine appointments seen within 7 days
58.1%
England 58% · area 66% · ▼ 2 pts on Jun 2026
Routine appointments seen within 14 days
80.2%
England 77% · area 88% · no change on Jun 2026
Urgent appointments seen the same day
95%
England 77% · area 85% · ▼ 1.2 pts on Jun 2026
Appointments in the month
4,675
522.8 per 1,000 of 8,943 registered patients (England 535.2)

Ranked 2,765th of 5,703 practices in England for routine appointments within 7 days; 15th of 26 in Staffordshire and Stoke-on-Trent ICB; 702nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,264 routine appointments, of which 58.1% took place within 7 days of being booked, about the England figure. Of 1,108 appointments the practice classed as clinically urgent, 95% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,264

Same day 15%1 day 9%2 to 7 days 35%8 to 14 days 22%15 to 21 days 11%22 to 28 days 5%Over 28 days 4%

Urgent appointments 1,108

Same day 95%1 day 1%2 to 7 days 3%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 4,674

Same day 35%1 day 9%2 to 7 days 21%8 to 14 days 13%15 to 21 days 9%22 to 28 days 6%Over 28 days 7%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 2,342

Same day 54%1 day 6%2 to 7 days 18%8 to 14 days 12%15 to 21 days 6%22 to 28 days 3%Over 28 days 2%

What the appointments were

MeasureThis practiceEngland
Face to face51.7%60.1%
With a GP (rather than a nurse or other staff)50.1%44.5%
Same day, all appointment types35.5%44.7%
Missed by the patient (did not attend)2.9%4.3%
Appointments per 1,000 registered patients522.8535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,231
General consultation, acute (urgent)1,108
Planned clinics928
Planned clinical procedures522
Unplanned clinical activity2
Clinical triage0
Walk-in0
Home and care home visits152

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202660.1%80.2%96.2%41.6%4,288479.2
July 202658.1%80.2%95%35.5%4,675522.8

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Keele Practice
ST5 5BG
3 mi72%93%97%
Silverdale Medical Centre
ST5 6PS
3.4 mi64%95%88%
Audley Health Centre
ST7 8EW
4.2 mi63%96%84%
Milehouse Medical Practice
ST5 9GA
4.6 mi88%94%94%
Higherland Surgery
ST5 2UE
4.7 mi50%63%63%
Loomer Medical Partnership
ST5 7JS
4.7 mi82%93%88%

More practices near CW3 9NQ · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.