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Hazeldene House Surgery
Hazeldene House, Main Road, Great Haywood, Stafford, ST18 0SU · 01889 881206
Part of Rugeley & Great Haywood PCN in Staffordshire and Stoke-on-Trent ICB · Stafford. NHS code M83022.
July 2026 at a glance
Ranked 4,282nd of 5,703 practices in England for routine appointments within 7 days; 12th of 14 in Staffordshire and Stoke-on-Trent ICB; 2,529th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 1,614 routine appointments, of which 40.6% took place within 7 days of being booked, 17 points below the England figure. Of 800 appointments the practice classed as clinically urgent, 84.2% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 1,614
Urgent appointments 800
All appointments 4,345
Appointments with a GP 1,487
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 70% | 60.1% |
| With a GP (rather than a nurse or other staff) | 34.2% | 44.5% |
| Same day, all appointment types | 47.3% | 44.7% |
| Missed by the patient (did not attend) | 3.4% | 4.3% |
| Appointments per 1,000 registered patients | 551.6 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 1,614 |
| General consultation, acute (urgent) | 800 |
| Planned clinics | 487 |
| Planned clinical procedures | 154 |
| Unplanned clinical activity | 16 |
| Clinical triage | 95 |
| Walk-in | 0 |
| Home and care home visits | 69 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 38.9% | 84% | 84.2% | 46.7% | 3,933 | 499.2 |
| July 2026 | 40.6% | 80.4% | 84.2% | 47.3% | 4,345 | 551.6 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Weeping Cross Health Centre ST17 0EG | 3.1 mi | 32% | 69% | 80% |
| M83001 | 3.4 mi | – | – | – |
| M83738 | 3.8 mi | – | – | – |
| Y02354 | 4.2 mi | – | – | – |
| Wolverhampton Road Surgery ST17 4BS | 4.5 mi | 61% | 72% | 81% |
| Mill Bank ST16 2AG | 4.8 mi | 43% | 58% | 83% |
More practices near ST18 0SU · All practices in Staffordshire and Stoke-on-Trent ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.