Home › Staffordshire and Stoke-on-Trent ICB › Orchard Surgery

Orchard Surgery

Knypersley Road, Norton-in-the-Moors, Stoke-on-Trent, ST6 8HY · 01782 534241
Part of Whitfield PCN in Staffordshire and Stoke-on-Trent ICB · Stoke-on-Trent. NHS code M83038.

July 2026 at a glance

Routine appointments seen within 7 days

51.6%

England 58% · area 70% · ▼ 5.4 pts on Jun 2026

Routine appointments seen within 14 days

77%

England 77% · area 88% · ▼ 3.1 pts on Jun 2026

Urgent appointments seen the same day

70.7%

England 77% · area 85% · ▼ 1.3 pts on Jun 2026

Appointments in the month

4,351

423.5 per 1,000 of 10,275 registered patients (England 535.2)

Ranked 3,320th of 5,703 practices in England for routine appointments within 7 days; 30th of 36 in Staffordshire and Stoke-on-Trent ICB; 3,955th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,251 routine appointments, of which 51.6% took place within 7 days of being booked, 6 points below the England figure. Of 1,019 appointments the practice classed as clinically urgent, 70.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,251

Same day 26%1 day 5%2 to 7 days 20%8 to 14 days 25%15 to 21 days 20%22 to 28 days 4%Over 28 days 0%

Urgent appointments 1,019

Same day 71%1 day 8%2 to 7 days 16%8 to 14 days 4%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

All appointments 4,351

Same day 44%1 day 4%2 to 7 days 14%8 to 14 days 14%15 to 21 days 16%22 to 28 days 6%Over 28 days 1%

Appointments with a GP 1,638

Same day 35%1 day 5%2 to 7 days 20%8 to 14 days 20%15 to 21 days 17%22 to 28 days 4%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	66.5%	60.1%
With a GP (rather than a nurse or other staff)	37.6%	44.5%
Same day, all appointment types	44.1%	44.7%
Missed by the patient (did not attend)	5.2%	4.3%
Appointments per 1,000 registered patients	423.5	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	1,251
General consultation, acute (urgent)	1,019
Planned clinics	342
Planned clinical procedures	888
Unplanned clinical activity	0
Clinical triage	723
Walk-in	0
Home and care home visits	73

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	57%	80.1%	72%	43.9%	4,484	436.6
July 2026	51.6%	77%	70.7%	44.1%	4,351	423.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Brook Medical Centre ST6 7NN	0.7 mi	59%	92%	86%
Baddeley Green Surgery ST9 9PB	1.2 mi	54%	92%	71%
Millrise Medical Practice ST2 7BW	1.3 mi	58%	88%	70%
Lucie Wedgewood Surgery LTD ST6 2AB	1.9 mi	71%	92%	83%
Tunstall Primary Care Centre ST6 6BE	1.9 mi	97%	99%	95%
Furlong Medical Centre ST6 5UD	1.9 mi	96%	99%	93%

More practices near ST6 8HY · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.