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Brook Medical Centre
Chell Heath Road, Stoke-on-Trent, ST6 7NN · 01782 838355
Part of Whitfield PCN in Staffordshire and Stoke-on-Trent ICB · Stoke-on-Trent. NHS code M83094.
July 2026 at a glance
Ranked 2,723rd of 5,703 practices in England for routine appointments within 7 days; 21st of 36 in Staffordshire and Stoke-on-Trent ICB; 2,198th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 3,372 routine appointments, of which 58.6% took place within 7 days of being booked, about the England figure. Of 1,784 appointments the practice classed as clinically urgent, 86.4% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 3,372
Urgent appointments 1,784
All appointments 7,330
Appointments with a GP 1,228
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 58.3% | 60.1% |
| With a GP (rather than a nurse or other staff) | 16.8% | 44.5% |
| Same day, all appointment types | 42.8% | 44.7% |
| Missed by the patient (did not attend) | 8.6% | 4.3% |
| Appointments per 1,000 registered patients | 506.1 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 3,372 |
| General consultation, acute (urgent) | 1,784 |
| Planned clinics | 660 |
| Planned clinical procedures | 1,105 |
| Unplanned clinical activity | 0 |
| Clinical triage | 0 |
| Walk-in | 0 |
| Home and care home visits | 106 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 58.3% | 93.5% | 83.8% | 41.7% | 7,248 | 498.8 |
| July 2026 | 58.6% | 91.5% | 86.4% | 42.8% | 7,330 | 506.1 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Orchard Surgery ST6 8HY | 0.7 mi | 52% | 77% | 71% |
| Lucie Wedgewood Surgery LTD ST6 2AB | 1.1 mi | 71% | 92% | 83% |
| Tunstall Primary Care Centre ST6 6BE | 1.2 mi | 97% | 99% | 95% |
| Furlong Medical Centre ST6 5UD | 1.4 mi | 96% | 99% | 93% |
| Millrise Medical Practice ST2 7BW | 1.5 mi | 58% | 88% | 70% |
| Apsley Surgery ST6 2JN | 1.6 mi | 79% | 92% | 78% |
More practices near ST6 7NN · All practices in Staffordshire and Stoke-on-Trent ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.