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The Moorcroft Medical Ctr

10 Botteslow Street, Stoke on Trent, ST1 3NJ · 01782 202622
Part of Hanley, Bucknall & Bentilee PCN in Staffordshire and Stoke-on-Trent ICB · Stoke-on-Trent. NHS code M83146.

July 2026 at a glance

Routine appointments seen within 7 days
49%
England 58% · area 70% · ▲ 11 pts on Jun 2026
Routine appointments seen within 14 days
81.7%
England 77% · area 88% · ▲ 4.1 pts on Jun 2026
Urgent appointments seen the same day
97.5%
England 77% · area 85% · ▼ 0.4 pts on Jun 2026
Appointments in the month
4,646
364.3 per 1,000 of 12,752 registered patients (England 535.2)

Ranked 3,546th of 5,703 practices in England for routine appointments within 7 days; 32nd of 36 in Staffordshire and Stoke-on-Trent ICB; 292nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 1,418 routine appointments, of which 49% took place within 7 days of being booked, 9 points below the England figure. Of 553 appointments the practice classed as clinically urgent, 97.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 1,418

Same day 7%1 day 8%2 to 7 days 34%8 to 14 days 33%15 to 21 days 10%22 to 28 days 3%Over 28 days 6%

Urgent appointments 553

Same day 97%1 day 2%2 to 7 days 0%8 to 14 days 0%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 4,646

Same day 59%1 day 5%2 to 7 days 13%8 to 14 days 12%15 to 21 days 6%22 to 28 days 2%Over 28 days 3%

Appointments with a GP 1,776

Same day 54%1 day 6%2 to 7 days 18%8 to 14 days 21%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face55.4%60.1%
With a GP (rather than a nurse or other staff)38.2%44.5%
Same day, all appointment types59.3%44.7%
Missed by the patient (did not attend)6.9%4.3%
Appointments per 1,000 registered patients364.3535.2
Appointment type (as recorded by the practice)Count
General consultation, routine1,418
General consultation, acute (urgent)553
Planned clinics390
Planned clinical procedures136
Unplanned clinical activity11
Clinical triage373
Walk-in0
Home and care home visits138

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202638%77.6%97.9%63.7%5,041393.1
July 202649%81.7%97.5%59.3%4,646364.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Harley Street Medical Ctr
ST1 3RX
0.1 mi50%81%87%
Prima Care Surgeries
ST1 2BN
0.4 mi89%98%84%
Norfolk Street Surgery
ST1 4PB
0.7 mi89%96%88%
Birches Head Medical Ctr.
ST1 6RS
1.1 mi86%96%32%
Apsley Surgery
ST6 2JN
1.2 mi79%92%78%
Cobridge Surgery
ST6 2JN
1.2 mi30%47%78%

More practices near ST1 3NJ · All practices in Staffordshire and Stoke-on-Trent ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.