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West Heath Surgery
196 West Heath Road, Northfield, Birmingham, B31 3HB · 0121 4761135
Part of South West Birmingham PCN in Birmingham and Solihull ICB · Birmingham. NHS code M85007.
July 2026 at a glance
Ranked 1,631st of 5,703 practices in England for routine appointments within 7 days; 90th of 160 in Birmingham and Solihull ICB; 2,034th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 2,619 routine appointments, of which 71.4% took place within 7 days of being booked, 13 points above the England figure. Of 2,719 appointments the practice classed as clinically urgent, 87.4% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 2,619
Urgent appointments 2,719
All appointments 11,312
2 appointments had an unknown booking gap and are excluded.
Appointments with a GP 5,091
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 72.1% | 60.1% |
| With a GP (rather than a nurse or other staff) | 45% | 44.5% |
| Same day, all appointment types | 47.3% | 44.7% |
| Missed by the patient (did not attend) | 6.9% | 4.3% |
| Appointments per 1,000 registered patients | 655 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 2,619 |
| General consultation, acute (urgent) | 2,719 |
| Planned clinics | 1,789 |
| Planned clinical procedures | 1,320 |
| Unplanned clinical activity | 0 |
| Clinical triage | 26 |
| Walk-in | 0 |
| Home and care home visits | 39 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 75.8% | 92.3% | 91.2% | 46.9% | 11,583 | 671.8 |
| July 2026 | 71.4% | 92.3% | 87.4% | 47.3% | 11,314 | 655 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Woodland Road Surgery B31 2HZ | 0.6 mi | 81% | 100% | 97% |
| Cofton Medical Centre B31 4TU | 0.7 mi | 56% | 72% | 99% |
| St Heliers Medical Practice B31 1QT | 0.9 mi | 91% | 94% | 99% |
| Hawkesley Medical Practice B38 9TJ | 1.1 mi | 71% | 91% | 86% |
| Wychall Lane Surgery B38 8TE | 1.2 mi | 64% | 81% | 84% |
| Rea Valley Health Partnership B38 8QS | 1.3 mi | 60% | 87% | 93% |
More practices near B31 3HB · All practices in Birmingham and Solihull ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.