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Hillcrest Surgery

9 Twickenham Road, Kingstanding, Birmingham, B44 0NN · 01218 173540
Part of Gosk PCN in Birmingham and Solihull ICB · Birmingham. NHS code M85016.

July 2026 at a glance

Routine appointments seen within 7 days
64.7%
England 58% · area 72% · ▼ 6.7 pts on Jun 2026
Routine appointments seen within 14 days
92.7%
England 77% · area 88% · ▼ 1.2 pts on Jun 2026
Urgent appointments seen the same day
43.8%
England 77% · area 77% · ▲ 1 pts on Jun 2026
Appointments in the month
2,422
484.9 per 1,000 of 4,995 registered patients (England 535.2)

Ranked 2,161st of 5,703 practices in England for routine appointments within 7 days; 104th of 160 in Birmingham and Solihull ICB; 5,199th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 518 routine appointments, of which 64.7% took place within 7 days of being booked, 7 points above the England figure. Of 653 appointments the practice classed as clinically urgent, 43.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 518

Same day 40%1 day 3%2 to 7 days 21%8 to 14 days 28%15 to 21 days 1%22 to 28 days 2%Over 28 days 4%

Urgent appointments 653

Same day 44%1 day 7%2 to 7 days 36%8 to 14 days 12%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 2,422

Same day 39%1 day 7%2 to 7 days 31%8 to 14 days 16%15 to 21 days 4%22 to 28 days 2%Over 28 days 2%

Appointments with a GP 1,180

Same day 44%1 day 6%2 to 7 days 29%8 to 14 days 19%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

What the appointments were

MeasureThis practiceEngland
Face to face61.1%60.1%
With a GP (rather than a nurse or other staff)48.7%44.5%
Same day, all appointment types38.7%44.7%
Missed by the patient (did not attend)7.9%4.3%
Appointments per 1,000 registered patients484.9535.2
Appointment type (as recorded by the practice)Count
General consultation, routine518
General consultation, acute (urgent)653
Planned clinics804
Planned clinical procedures73
Unplanned clinical activity226
Clinical triage11
Walk-in0
Home and care home visits9

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202671.4%93.9%42.8%30.6%2,519500.1
July 202664.7%92.7%43.8%38.7%2,422484.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Aylesbury Surgery
B44 0DX
0.5 mi82%93%84%
The Dove Medical Practice
B23 5DD
0.7 mi41%54%95%
College Road Surgery
B44 0HL
0.7 mi66%83%98%
Kingstanding Circle Surgery
B44 0UY
0.9 mi84%97%78%
Cotmore Surgery
B44 8TU
1.2 mi75%90%33%
Apollo Surgery
B44 9HW
1.4 mi71%85%94%

More practices near B44 0NN · All practices in Birmingham and Solihull ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.