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The Harlequin Surgery

160 Shard End Crescent, Birmingham, B34 7BP · 0121 7478291
Part of Shard End and Kitts Green PCN in Birmingham and Solihull ICB · Birmingham. NHS code M85031.

July 2026 at a glance

Routine appointments seen within 7 days

96.8%

England 58% · area 72% · ▼ 0.5 pts on Jun 2026

Routine appointments seen within 14 days

99.5%

England 77% · area 88% · ▼ 0.1 pts on Jun 2026

Urgent appointments seen the same day

52.5%

England 77% · area 77% · ▼ 20.2 pts on Jun 2026

Appointments in the month

6,132

588.1 per 1,000 of 10,426 registered patients (England 535.2)

Ranked 89th of 5,703 practices in England for routine appointments within 7 days; 10th of 160 in Birmingham and Solihull ICB; 4,941st of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 439 routine appointments, of which 96.8% took place within 7 days of being booked, 39 points above the England figure. Of 337 appointments the practice classed as clinically urgent, 52.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 439

Same day 79%1 day 6%2 to 7 days 12%8 to 14 days 3%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

Urgent appointments 337

Same day 53%1 day 25%2 to 7 days 14%8 to 14 days 5%15 to 21 days 0%22 to 28 days 3%Over 28 days 1%

All appointments 6,132

Same day 38%1 day 10%2 to 7 days 27%8 to 14 days 14%15 to 21 days 7%22 to 28 days 2%Over 28 days 1%

Appointments with a GP 2,447

Same day 60%1 day 9%2 to 7 days 23%8 to 14 days 6%15 to 21 days 1%22 to 28 days 0%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	76.9%	60.1%
With a GP (rather than a nurse or other staff)	39.9%	44.5%
Same day, all appointment types	38%	44.7%
Missed by the patient (did not attend)	5%	4.3%
Appointments per 1,000 registered patients	588.1	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	408
General consultation, acute (urgent)	337
Planned clinics	1,312
Planned clinical procedures	2,094
Unplanned clinical activity	273
Clinical triage	641
Walk-in	0
Home and care home visits	140

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	97.3%	99.6%	72.7%	39.4%	6,270	601.2
July 2026	96.8%	99.5%	52.5%	38%	6,132	588.1

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Schoolacre Road Surgery B34 6RB	0.4 mi	73%	88%	66%
Mirfield Surgery B33 9SA	0.9 mi	47%	68%	69%
Church Lane - Khan B33 9EJ	0.9 mi	54%	70%	41%
The Castle Practice B36 0HH	0.9 mi	–	–	92%
Bucklands End Lane Surgery B34 6BP	0.9 mi	85%	93%	–
Parkfield Medical Centre B36 9EJ	0.9 mi	53%	96%	43%

More practices near B34 7BP · All practices in Birmingham and Solihull ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.