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Heathfield Family Centre

131-133 Heathfield Road, Handsworth, Birmingham, B19 1HL · 0121 4654100
Part of Swb I3 PCN in Birmingham and Solihull ICB · Birmingham. NHS code M85634.

July 2026 at a glance

Routine appointments seen within 7 days

81.9%

England 58% · area 72% · ▼ 2.1 pts on Jun 2026

Routine appointments seen within 14 days

92.5%

England 77% · area 88% · ▲ 1.1 pts on Jun 2026

Urgent appointments seen the same day

50.7%

England 77% · area 77% · ▲ 2.3 pts on Jun 2026

Appointments in the month

5,263

514.2 per 1,000 of 10,236 registered patients (England 535.2)

Ranked 850th of 5,703 practices in England for routine appointments within 7 days; 62nd of 160 in Birmingham and Solihull ICB; 4,994th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 915 routine appointments, of which 81.9% took place within 7 days of being booked, 24 points above the England figure. Of 704 appointments the practice classed as clinically urgent, 50.7% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 915

Same day 44%1 day 12%2 to 7 days 27%8 to 14 days 11%15 to 21 days 3%22 to 28 days 3%Over 28 days 1%

Urgent appointments 704

Same day 51%1 day 14%2 to 7 days 26%8 to 14 days 8%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 5,263

Same day 49%1 day 10%2 to 7 days 20%8 to 14 days 12%15 to 21 days 5%22 to 28 days 2%Over 28 days 1%

Appointments with a GP 3,136

Same day 64%1 day 10%2 to 7 days 18%8 to 14 days 4%15 to 21 days 2%22 to 28 days 2%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	48.5%	60.1%
With a GP (rather than a nurse or other staff)	59.6%	44.5%
Same day, all appointment types	49.4%	44.7%
Missed by the patient (did not attend)	7%	4.3%
Appointments per 1,000 registered patients	514.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	915
General consultation, acute (urgent)	704
Planned clinics	683
Planned clinical procedures	645
Unplanned clinical activity	0
Clinical triage	823
Walk-in	0
Home and care home visits	16

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	84%	91.4%	48.4%	49.8%	5,228	511.9
July 2026	81.9%	92.5%	50.7%	49.4%	5,263	514.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Finch Road Primary Care Centre B19 1HS	0.2 mi	47%	78%	89%
Burbury Medical Centre B19 1TT	0.3 mi	61%	97%	65%
Hamstead Road Surgery B20 2QR	0.4 mi	–	–	57%
Raydocs Newtown B19 2ET	0.5 mi	95%	98%	73%
Modality Birmingham B19 1BP	0.6 mi	81%	96%	67%
Al-Shafa Medical Centre B6 6JY	0.8 mi	63%	75%	89%

More practices near B19 1HL · All practices in Birmingham and Solihull ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.