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Charles Road Surgery
192 Charles Road, Small Heath, Birmingham, B10 9AB · 0121 7720398
Part of Small Heath PCN in Birmingham and Solihull ICB · Birmingham. NHS code M85679.
July 2026 at a glance
Ranked 4,221st of 5,703 practices in England for routine appointments within 7 days; 144th of 160 in Birmingham and Solihull ICB; 1,369th of 5,616 for urgent appointments seen the same day. 1st is fastest.
In July 2026 the practice recorded 723 routine appointments, of which 41.4% took place within 7 days of being booked, 17 points below the England figure. Of 1,569 appointments the practice classed as clinically urgent, 91.4% were dealt with on the day they were booked (England 77%).
How long between booking and the appointment
Routine appointments 723
Urgent appointments 1,569
All appointments 2,425
Appointments with a GP 1,687
What the appointments were
| Measure | This practice | England |
|---|---|---|
| Face to face | 75.8% | 60.1% |
| With a GP (rather than a nurse or other staff) | 69.6% | 44.5% |
| Same day, all appointment types | 67.3% | 44.7% |
| Missed by the patient (did not attend) | 5.4% | 4.3% |
| Appointments per 1,000 registered patients | 435.5 | 535.2 |
| Appointment type (as recorded by the practice) | Count |
|---|---|
| General consultation, routine | 723 |
| General consultation, acute (urgent) | 1,569 |
| Planned clinics | 24 |
| Planned clinical procedures | 0 |
| Unplanned clinical activity | 0 |
| Clinical triage | 39 |
| Walk-in | 0 |
| Home and care home visits | 24 |
Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.
Month by month
| Month | Routine within 7 days | Routine within 14 days | Urgent same day | Same day, all | Appointments | Per 1,000 patients |
|---|---|---|---|---|---|---|
| June 2026 | 47% | 55.2% | 89.9% | 67.8% | 2,403 | 430.7 |
| July 2026 | 41.4% | 51.2% | 91.4% | 67.3% | 2,425 | 435.5 |
The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.
Practices nearby
| Practice | Distance | Routine 7 days | Routine 14 days | Urgent same day |
|---|---|---|---|---|
| Bordesley Green Surgery B9 5EG | 0.4 mi | 76% | 87% | 73% |
| Coventry Road Medical Centre B10 0UG | 0.4 mi | – | – | – |
| The Park Medical Centre B10 0JL | 0.4 mi | 95% | 97% | 92% |
| Aubrey Road Medical Centre B10 0TU | 0.4 mi | 98% | 100% | 100% |
| Small Heath Medical Practice B10 9QE | 0.5 mi | 69% | 94% | 97% |
| Omnia Practice B9 5PU | 0.6 mi | 74% | 94% | 53% |
More practices near B10 9AB · All practices in Birmingham and Solihull ICB
These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.
Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.