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The Waterfront Surgery

Brierley Hill Hscc, Venture Way, Brierley Hill, DY5 1RU · 01384 481235
Part of Brierley Hill PCN in Black Country ICB · Dudley. NHS code M87010.

July 2026 at a glance

Routine appointments seen within 7 days

29.5%

England 58% · area 64% · ▲ 3.5 pts on Jun 2026

Routine appointments seen within 14 days

72.7%

England 77% · area 81% · ▲ 7.7 pts on Jun 2026

Urgent appointments seen the same day

52.5%

England 77% · area 74% · ▲ 3.6 pts on Jun 2026

Appointments in the month

4,126

455.3 per 1,000 of 9,063 registered patients (England 535.2)

Ranked 5,124th of 5,703 practices in England for routine appointments within 7 days; 140th of 143 in Black Country ICB; 4,942nd of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 363 routine appointments, of which 29.5% took place within 7 days of being booked, 29 points below the England figure. Of 2,403 appointments the practice classed as clinically urgent, 52.5% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 363

Same day 15%1 day 4%2 to 7 days 10%8 to 14 days 43%15 to 21 days 21%22 to 28 days 5%Over 28 days 1%

Urgent appointments 2,403

Same day 52%1 day 8%2 to 7 days 14%8 to 14 days 9%15 to 21 days 9%22 to 28 days 4%Over 28 days 3%

All appointments 4,125

Same day 40%1 day 6%2 to 7 days 13%8 to 14 days 12%15 to 21 days 11%22 to 28 days 9%Over 28 days 9%

1 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,942

Same day 45%1 day 5%2 to 7 days 11%8 to 14 days 12%15 to 21 days 14%22 to 28 days 7%Over 28 days 6%

What the appointments were

Measure	This practice	England
Face to face	58.2%	60.1%
With a GP (rather than a nurse or other staff)	47.1%	44.5%
Same day, all appointment types	39.6%	44.7%
Missed by the patient (did not attend)	6.1%	4.3%
Appointments per 1,000 registered patients	455.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	363
General consultation, acute (urgent)	2,403
Planned clinics	524
Planned clinical procedures	372
Unplanned clinical activity	162
Clinical triage	0
Walk-in	0
Home and care home visits	20

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	26%	65%	48.9%	36.8%	4,156	457.6
July 2026	29.5%	72.7%	52.5%	39.6%	4,126	455.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
High Oak Surgery DY5 1RU	0 mi	58%	74%	77%
Aw Surgeries DY5 3EE	0.2 mi	85%	95%	88%
Thorns Road Surgery DY5 2JS	0.7 mi	80%	98%	100%
Quarry Bank Medical Centre DY5 2AE	0.9 mi	81%	91%	74%
Quincy Rise Surgery DY5 3JR	1.1 mi	42%	70%	38%
Dudley Wood Surgery DY2 0EF	1.1 mi	49%	93%	65%

More practices near DY5 1RU · All practices in Black Country ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.