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High Oak Surgery

B/Hill H & S Care Centre, Venture Way, Pensnett, Brierley Hill, DY5 1RU · 01384 366155
Part of Brierley Hill PCN in Black Country ICB · Dudley. NHS code Y02653.

July 2026 at a glance

Routine appointments seen within 7 days
58.4%
England 58% · area 64% · ▲ 0.6 pts on Jun 2026
Routine appointments seen within 14 days
73.6%
England 77% · area 81% · ▲ 5.3 pts on Jun 2026
Urgent appointments seen the same day
76.8%
England 77% · area 74% · ▲ 0.6 pts on Jun 2026
Appointments in the month
3,151
707.5 per 1,000 of 4,454 registered patients (England 535.2)

Ranked 2,746th of 5,703 practices in England for routine appointments within 7 days; 86th of 143 in Black Country ICB; 3,413th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 950 routine appointments, of which 58.4% took place within 7 days of being booked, about the England figure. Of 492 appointments the practice classed as clinically urgent, 76.8% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 950

Same day 31%1 day 6%2 to 7 days 22%8 to 14 days 15%15 to 21 days 13%22 to 28 days 7%Over 28 days 6%

Urgent appointments 492

Same day 77%1 day 7%2 to 7 days 11%8 to 14 days 2%15 to 21 days 2%22 to 28 days 2%Over 28 days 0%

All appointments 3,134

Same day 35%1 day 11%2 to 7 days 24%8 to 14 days 14%15 to 21 days 7%22 to 28 days 4%Over 28 days 5%

17 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,325

Same day 44%1 day 11%2 to 7 days 17%8 to 14 days 9%15 to 21 days 10%22 to 28 days 5%Over 28 days 4%

What the appointments were

MeasureThis practiceEngland
Face to face61.4%60.1%
With a GP (rather than a nurse or other staff)42.1%44.5%
Same day, all appointment types34.8%44.7%
Missed by the patient (did not attend)10.1%4.3%
Appointments per 1,000 registered patients707.5535.2
Appointment type (as recorded by the practice)Count
General consultation, routine950
General consultation, acute (urgent)492
Planned clinics714
Planned clinical procedures358
Unplanned clinical activity3
Clinical triage0
Walk-in0
Home and care home visits124

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202657.8%68.3%76.2%34.2%3,052685.4
July 202658.4%73.6%76.8%34.8%3,151707.5

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
The Waterfront Surgery
DY5 1RU
0 mi30%73%53%
Aw Surgeries
DY5 3EE
0.2 mi85%95%88%
Thorns Road Surgery
DY5 2JS
0.7 mi80%98%100%
Quarry Bank Medical Centre
DY5 2AE
0.9 mi81%91%74%
Quincy Rise Surgery
DY5 3JR
1.1 mi42%70%38%
Dudley Wood Surgery
DY2 0EF
1.1 mi49%93%65%

More practices near DY5 1RU · All practices in Black Country ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.