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The Grey Road Surgery

3 Rice Lane, Liverpool, L9 1AD · 0151 2953444
Part of North Liverpool PCN in Cheshire and Merseyside ICB · Liverpool. NHS code N82097.

July 2026 at a glance

Routine appointments seen within 7 days

79.8%

England 58% · area 70% · ▲ 9.3 pts on Jun 2026

Routine appointments seen within 14 days

90.5%

England 77% · area 85% · ▲ 6.3 pts on Jun 2026

Urgent appointments seen the same day

67.2%

England 77% · area 77% · ▲ 4.2 pts on Jun 2026

Appointments in the month

3,537

428.7 per 1,000 of 8,251 registered patients (England 535.2)

Ranked 1,001st of 5,703 practices in England for routine appointments within 7 days; 27th of 80 in Cheshire and Merseyside ICB; 4,225th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,311 routine appointments, of which 79.8% took place within 7 days of being booked, 22 points above the England figure. Of 949 appointments the practice classed as clinically urgent, 67.2% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,311

Same day 40%1 day 16%2 to 7 days 23%8 to 14 days 11%15 to 21 days 4%22 to 28 days 3%Over 28 days 3%

Urgent appointments 949

Same day 67%1 day 16%2 to 7 days 15%8 to 14 days 1%15 to 21 days 0%22 to 28 days 0%Over 28 days 0%

All appointments 3,537

Same day 46%1 day 16%2 to 7 days 21%8 to 14 days 8%15 to 21 days 3%22 to 28 days 2%Over 28 days 2%

Appointments with a GP 1,706

Same day 54%1 day 22%2 to 7 days 20%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	45.8%	60.1%
With a GP (rather than a nurse or other staff)	48.2%	44.5%
Same day, all appointment types	46.1%	44.7%
Missed by the patient (did not attend)	9.2%	4.3%
Appointments per 1,000 registered patients	428.7	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	2,311
General consultation, acute (urgent)	949
Planned clinics	0
Planned clinical procedures	89
Unplanned clinical activity	0
Clinical triage	6
Walk-in	0
Home and care home visits	64

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	70.5%	84.2%	63%	43%	3,584	433.7
July 2026	79.8%	90.5%	67.2%	46.1%	3,537	428.7

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Walton Medical Centre L9 1AD	0 mi	59%	80%	48%
Walton Village Medical Centre L4 6TW	0.5 mi	84%	94%	94%
Westminster Medical Centre L4 3TT	0.7 mi	94%	98%	–
N84038	0.7 mi	–	–	–
N84002	0.8 mi	–	–	–
N84034	0.8 mi	–	–	–

More practices near L9 1AD · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.