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The Willaston Surgery

Neston Road, Willaston, Neston, CH64 2TN · 0151 3274593
Part of Neston & Willaston PCN in Cheshire and Merseyside ICB · Cheshire West and Chester. NHS code Y04664.

July 2026 at a glance

Routine appointments seen within 7 days

77.4%

England 58% · area 56% · ▲ 5.7 pts on Jun 2026

Routine appointments seen within 14 days

95.6%

England 77% · area 76% · ▲ 7 pts on Jun 2026

Urgent appointments seen the same day

65%

England 77% · area 82% · ▼ 10 pts on Jun 2026

Appointments in the month

1,496

347.2 per 1,000 of 4,309 registered patients (England 535.2)

Ranked 1,182nd of 5,703 practices in England for routine appointments within 7 days; 12th of 76 in Cheshire and Merseyside ICB; 4,357th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 429 routine appointments, of which 77.4% took place within 7 days of being booked, 19 points above the England figure. Of 374 appointments the practice classed as clinically urgent, 65% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 429

Same day 27%1 day 5%2 to 7 days 45%8 to 14 days 18%15 to 21 days 1%22 to 28 days 1%Over 28 days 2%

Urgent appointments 374

Same day 65%1 day 4%2 to 7 days 16%8 to 14 days 9%15 to 21 days 3%22 to 28 days 2%Over 28 days 1%

All appointments 1,496

Same day 38%1 day 5%2 to 7 days 21%8 to 14 days 14%15 to 21 days 11%22 to 28 days 6%Over 28 days 4%

Appointments with a GP 814

Same day 52%1 day 7%2 to 7 days 26%8 to 14 days 12%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

What the appointments were

Measure	This practice	England
Face to face	66.2%	60.1%
With a GP (rather than a nurse or other staff)	54.4%	44.5%
Same day, all appointment types	37.8%	44.7%
Missed by the patient (did not attend)	2.5%	4.3%
Appointments per 1,000 registered patients	347.2	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	429
General consultation, acute (urgent)	374
Planned clinics	103
Planned clinical procedures	304
Unplanned clinical activity	1
Clinical triage	155
Walk-in	0
Home and care home visits	11

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	71.7%	88.6%	75%	35.7%	1,743	404.4
July 2026	77.4%	95.6%	65%	37.8%	1,496	347.2

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Neston Surgery CH64 4BN	1.8 mi	71%	87%	66%
Neston Medical Centre CH64 3RA	2.2 mi	50%	67%	43%
N85005	2.6 mi	–	–	–
N85047	3 mi	–	–	–
Great Sutton Medical Centre CH66 3NZ	3.3 mi	48%	70%	88%
N85617	3.4 mi	–	–	–

More practices near CH64 2TN · All practices in Cheshire and Merseyside ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.