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West Cheltenham Medical

Hesters Way Resource Ctr, Cassin Drive, Cheltenham, GL51 7SU · 01242 507111
Part of Twns PCN in Gloucestershire ICB · Cheltenham. NHS code Y05212.

July 2026 at a glance

Routine appointments seen within 7 days

17.5%

England 58% · area 40% · ▲ 4.8 pts on Jun 2026

Routine appointments seen within 14 days

22.3%

England 77% · area 59% · ▼ 3 pts on Jun 2026

Urgent appointments seen the same day

78.1%

England 77% · area 76% · ▲ 2.2 pts on Jun 2026

Appointments in the month

2,597

427.3 per 1,000 of 6,078 registered patients (England 535.2)

Ranked 5,604th of 5,703 practices in England for routine appointments within 7 days; 60th of 63 in Gloucestershire ICB; 3,298th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 103 routine appointments, of which 17.5% took place within 7 days of being booked, 41 points below the England figure. Of 424 appointments the practice classed as clinically urgent, 78.1% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 103

Same day 8%1 day 3%2 to 7 days 7%8 to 14 days 5%15 to 21 days 3%22 to 28 days 20%Over 28 days 54%

Urgent appointments 424

Same day 78%1 day 8%2 to 7 days 7%8 to 14 days 2%15 to 21 days 2%22 to 28 days 1%Over 28 days 1%

All appointments 2,594

Same day 39%1 day 6%2 to 7 days 17%8 to 14 days 13%15 to 21 days 6%22 to 28 days 7%Over 28 days 12%

3 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,098

Same day 42%1 day 7%2 to 7 days 8%8 to 14 days 10%15 to 21 days 8%22 to 28 days 11%Over 28 days 15%

What the appointments were

Measure	This practice	England
Face to face	84.3%	60.1%
With a GP (rather than a nurse or other staff)	42.3%	44.5%
Same day, all appointment types	38.6%	44.7%
Missed by the patient (did not attend)	5.8%	4.3%
Appointments per 1,000 registered patients	427.3	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	103
General consultation, acute (urgent)	424
Planned clinics	918
Planned clinical procedures	447
Unplanned clinical activity	0
Clinical triage	506
Walk-in	0
Home and care home visits	2

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	12.7%	25.3%	75.9%	41%	2,752	453
July 2026	17.5%	22.3%	78.1%	38.6%	2,597	427.3

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Underwood Surgery GL50 3EQ	1.2 mi	28%	56%	97%
Overton Park Surgery GL50 3BP	1.4 mi	56%	74%	87%
Yorkleigh Surgery(Ct) GL50 3ED	1.4 mi	27%	39%	47%
Weston House Practice GL50 4DP	1.6 mi	28%	45%	94%
The Royal Well Surgery GL50 4DP	1.6 mi	11%	17%	75%
St. Catherine's Surgery GL50 4DP	1.6 mi	43%	48%	1%

More practices near GL51 7SU · All practices in Gloucestershire ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.