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HomeNorth East and North Cumbria ICB › West Farm Surgery

West Farm Surgery

31 West Farm Avenue, Longbenton, Newcastle Upon Tyne, NE12 8LS · 0191 2662215
Part of North Tyneside North West PCN in North East and North Cumbria ICB · North Tyneside. NHS code A86005.

July 2026 at a glance

Routine appointments seen within 7 days
39.9%
England 58% · area 56% · ▼ 8 pts on Jun 2026
Routine appointments seen within 14 days
51.6%
England 77% · area 70% · ▼ 9.4 pts on Jun 2026
Urgent appointments seen the same day
87.4%
England 77% · area 77% · ▲ 1.4 pts on Jun 2026
Appointments in the month
4,238
720.4 per 1,000 of 5,883 registered patients (England 535.2)

Ranked 4,344th of 5,703 practices in England for routine appointments within 7 days; 10th of 18 in North East and North Cumbria ICB; 2,014th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 2,333 routine appointments, of which 39.9% took place within 7 days of being booked, 18 points below the England figure. Of 752 appointments the practice classed as clinically urgent, 87.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 2,333

Same day 27%1 day 4%2 to 7 days 10%8 to 14 days 12%15 to 21 days 14%22 to 28 days 14%Over 28 days 20%

3 appointments had an unknown booking gap and are excluded.

Urgent appointments 752

Same day 87%1 day 4%2 to 7 days 4%8 to 14 days 2%15 to 21 days 1%22 to 28 days 1%Over 28 days 1%

All appointments 4,222

Same day 51%1 day 5%2 to 7 days 8%8 to 14 days 8%15 to 21 days 9%22 to 28 days 8%Over 28 days 12%

16 appointments had an unknown booking gap and are excluded.

Appointments with a GP 1,599

Same day 57%1 day 6%2 to 7 days 9%8 to 14 days 5%15 to 21 days 6%22 to 28 days 5%Over 28 days 12%

What the appointments were

MeasureThis practiceEngland
Face to face47%60.1%
With a GP (rather than a nurse or other staff)37.7%44.5%
Same day, all appointment types50.9%44.7%
Missed by the patient (did not attend)6.4%4.3%
Appointments per 1,000 registered patients720.4535.2
Appointment type (as recorded by the practice)Count
General consultation, routine2,330
General consultation, acute (urgent)752
Planned clinics0
Planned clinical procedures0
Unplanned clinical activity594
Clinical triage151
Walk-in0
Home and care home visits104

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202647.9%61%86%50.5%4,443751.6
July 202639.9%51.6%87.4%50.9%4,238720.4

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
Lane End Surgery
NE7 7XX
0.4 mi31%78%93%
Swarland Avenue Surgery
NE7 7TD
0.4 mi16%25%74%
Stephenson Park Health Group
NE12 9BQ
0.9 mi97%98%81%
A860201.5 mi
A860181.6 mi
A860281.6 mi

More practices near NE12 8LS · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.