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Lane End Surgery

2 Manor Walk, Benton, Newcastle Upon Tyne, NE7 7XX · 0191 2665246
Part of North Tyneside North West PCN in North East and North Cumbria ICB · North Tyneside. NHS code A86016.

July 2026 at a glance

Routine appointments seen within 7 days

31%

England 58% · area 56% · ▲ 5.1 pts on Jun 2026

Routine appointments seen within 14 days

78.3%

England 77% · area 70% · ▲ 1.9 pts on Jun 2026

Urgent appointments seen the same day

93.4%

England 77% · area 77% · ▼ 2 pts on Jun 2026

Appointments in the month

6,225

664.6 per 1,000 of 9,366 registered patients (England 535.2)

Ranked 5,011th of 5,703 practices in England for routine appointments within 7 days; 12th of 18 in North East and North Cumbria ICB; 970th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 635 routine appointments, of which 31% took place within 7 days of being booked, 27 points below the England figure. Of 1,941 appointments the practice classed as clinically urgent, 93.4% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 635

Same day 2%1 day 5%2 to 7 days 24%8 to 14 days 47%15 to 21 days 16%22 to 28 days 5%Over 28 days 1%

Urgent appointments 1,941

Same day 93%1 day 1%2 to 7 days 2%8 to 14 days 1%15 to 21 days 1%22 to 28 days 1%Over 28 days 0%

All appointments 6,225

Same day 60%1 day 3%2 to 7 days 6%8 to 14 days 12%15 to 21 days 7%22 to 28 days 7%Over 28 days 4%

Appointments with a GP 4,034

Same day 85%1 day 2%2 to 7 days 5%8 to 14 days 5%15 to 21 days 2%22 to 28 days 1%Over 28 days 0%

What the appointments were

Measure	This practice	England
Face to face	37.8%	60.1%
With a GP (rather than a nurse or other staff)	64.8%	44.5%
Same day, all appointment types	59.8%	44.7%
Missed by the patient (did not attend)	1.8%	4.3%
Appointments per 1,000 registered patients	664.6	535.2

Appointment type (as recorded by the practice)	Count
General consultation, routine	635
General consultation, acute (urgent)	1,941
Planned clinics	1,072
Planned clinical procedures	17
Unplanned clinical activity	194
Clinical triage	1,622
Walk-in	0
Home and care home visits	58

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

Month	Routine within 7 days	Routine within 14 days	Urgent same day	Same day, all	Appointments	Per 1,000 patients
June 2026	25.9%	76.4%	95.4%	64%	5,894	627.9
July 2026	31%	78.3%	93.4%	59.8%	6,225	664.6

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

Practice	Distance	Routine 7 days	Routine 14 days	Urgent same day
Swarland Avenue Surgery NE7 7TD	0.2 mi	16%	25%	74%
West Farm Surgery NE12 8LS	0.4 mi	40%	52%	87%
Stephenson Park Health Group NE12 9BQ	0.9 mi	97%	98%	81%
A86010	1.4 mi	–	–	–
A86023	1.5 mi	–	–	–
A86020	1.6 mi	–	–	–

More practices near NE7 7XX · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.