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Stephenson Park Health Group

Station Road, Forest Hall, Newcastle Upon Tyne, NE12 9BQ · 0191 2599666
Part of North Tyneside North West PCN in North East and North Cumbria ICB · North Tyneside. NHS code A87007.

July 2026 at a glance

Routine appointments seen within 7 days
97.1%
England 58% · area 56% · ▲ 0.7 pts on Jun 2026
Routine appointments seen within 14 days
98.2%
England 77% · area 70% · ▲ 0.6 pts on Jun 2026
Urgent appointments seen the same day
81%
England 77% · area 77% · ▼ 4.9 pts on Jun 2026
Appointments in the month
10,066
570.9 per 1,000 of 17,633 registered patients (England 535.2)

Ranked 79th of 5,703 practices in England for routine appointments within 7 days; 1st of 18 in North East and North Cumbria ICB; 2,930th of 5,616 for urgent appointments seen the same day. 1st is fastest.

In July 2026 the practice recorded 3,926 routine appointments, of which 97.1% took place within 7 days of being booked, 39 points above the England figure. Of 294 appointments the practice classed as clinically urgent, 81% were dealt with on the day they were booked (England 77%).

How long between booking and the appointment

Routine appointments 3,926

Same day 92%1 day 2%2 to 7 days 3%8 to 14 days 1%15 to 21 days 0%22 to 28 days 1%Over 28 days 1%

Urgent appointments 294

Same day 81%1 day 3%2 to 7 days 6%8 to 14 days 2%15 to 21 days 2%22 to 28 days 1%Over 28 days 5%

All appointments 10,066

Same day 47%1 day 4%2 to 7 days 7%8 to 14 days 8%15 to 21 days 9%22 to 28 days 9%Over 28 days 15%

Appointments with a GP 3,716

Same day 70%1 day 4%2 to 7 days 5%8 to 14 days 3%15 to 21 days 3%22 to 28 days 8%Over 28 days 6%

What the appointments were

MeasureThis practiceEngland
Face to face67.6%60.1%
With a GP (rather than a nurse or other staff)36.9%44.5%
Same day, all appointment types46.9%44.7%
Missed by the patient (did not attend)6.1%4.3%
Appointments per 1,000 registered patients570.9535.2
Appointment type (as recorded by the practice)Count
General consultation, routine3,926
General consultation, acute (urgent)294
Planned clinics3,594
Planned clinical procedures189
Unplanned clinical activity44
Clinical triage579
Walk-in0
Home and care home visits0

Appointments recorded under other categories, or not mapped to a category, are not listed here but are included in the totals.

Month by month

MonthRoutine within 7 daysRoutine within 14 daysUrgent same daySame day, allAppointmentsPer 1,000 patients
June 202696.4%97.6%85.9%48.5%9,792555.1
July 202697.1%98.2%81%46.9%10,066570.9

The urgent and routine measures were first published for June 2026. Earlier months will appear as they are added.

Practices nearby

PracticeDistanceRoutine 7 daysRoutine 14 daysUrgent same day
West Farm Surgery
NE12 8LS
0.9 mi40%52%87%
Lane End Surgery
NE7 7XX
0.9 mi31%78%93%
Swarland Avenue Surgery
NE7 7TD
1.1 mi16%25%74%
Mallard Medical Practice
NE12 6HS
1.2 mi42%62%90%
Wellspring Medical Pract.
NE12 6HS
1.2 mi18%23%63%
A860232.2 mi

More practices near NE12 9BQ · All practices in North East and North Cumbria ICB

These figures show recorded appointments and the gap between booking and attending. They do not show how hard it was to get through to the practice, and the gap includes appointments patients chose to book weeks ahead. Practices classify appointments themselves, so the urgent and routine counts are not perfectly consistent between practices. Read the full caveats. Spotted a problem? Tell us.

Source: NHS England, Appointments in General Practice, July 2026, Annex 1 practice-level data (published 27 August 2026); practice details from the NHS Organisation Data Service. Open Government Licence v3.0.